Important note:

Please see below which office you may write your inquiry to. Sending to the office that is not handling your request will delay your answer.

• For admissions information if you're interested to apply to SJSU, please e-mail to outreach@sjsu.edu.
• For admissions status after you have applied to SJSU and related inquiry, please e-mail to admissions@sjsu.edu.
• For academic advising questions, please e-mail to academic.advising@sjsu.edu.
• For tuition fees, payment due dates, and payment related questions, please e-mail to  bursar@sjsu.edu. 
• For financial aid related questions, please e-mail to fao@sjsu.edu.

Before you write to us, you may find your answer on our FAQs' pages. This may save you time.

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Please select the category from the drop down menu below. If there is no match, please state your request clearly in the "Other" box:

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Attendance and Policies Enrollment/Degree Verification Grade/ Grade Changes Graduation-Undergraduate Student Graduation-Graduate Student Leave Request Loan Deferment Permission Numbers Registration Reinstatement Residency Transcripts Veteran Services Website Comments/ Report broken links Other - please specify

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• Allow at least 2-3 business days for a response. During the peak period, e.g., first 3 weeks of classes, it may take longer to respond to your request.