Transcripts FAQs

  1. How do I order my Official Transcript?

  2. How do I obtain unofficial transcript?

  3. How do I obtain my user ID and password if I no longer remember it?

  4. I haven't been enrolled since the early 80's, can I still get an unofficial transcript?

  5. Do you provide a service of sending transcript electronically to another institution?

  6. Can transcripts be faxed?

  7. Can I pick up my Official Transcript, instead of mailing?

  8. Is there a limit to the number of official transcripts I can order?

  9. Do you provide a Rush Service?

  10. My transcript lists courses I took as Open University student. These courses are not applicable to my teaching credential and I am wondering how I can get an official transcript with only the credential courses?

  11. I completed both an undergraduate & graduate degree at SJSU.  Can I order a transcript that will show only my graduate course work? 

  12. I tried to order my official transcript via MySJSU but nothing happened when I clicked the link to order. What was the problem? 

  13. I submitted my transcripts from the other schools. Can I get copies of those transcripts from SJSU?

  14. Does the coursework taken at the other university/college I attended show on SJSU Transcript?


 

1. How do I order my Official Transcript?

Please visit our Transcript Request page. All information is available on this page.

2. How do I obtain an unofficial transcript?

If you attended SJSU Fall 1991 or after, unofficial transcripts can be accessed online through MySJSU with your SJSU ID & password. The instructions on how to obtain your unofficial transcript via MYSJSU online is posted at MySJSU homepage under Students, Tutorials, My Academics, View my Unofficial Transcript.

3. How do I obtain my user ID and password if I no longer remember it?

For user ID and password, please go to My Password/Sign In Help. You will receive a reply as soon as possible - usually within 2 business days.

4. I haven't been enrolled since the early 80's, can I still get an unofficial transcript?

Unfortunately no. Your record is in our archives and we can only issue an official transcript. To order your official transcript please visit our Transcript Request page.

5. Do you provide a service of sending transcript electronically to another institution?

Yes, this option is now available. You may order it via online. See our Transcript page for details.

6. Can transcripts be faxed?

No, we do not fax official transcript to students. Faxing official transcript would deem the record “unofficial”. Please see your option to obtain your unofficial transcript via MySJSU online in question #2.

7. Can I pick up my Official Transcript, instead of mailing?

Unfortunately no; we do not provide a pick up service.

8. Is there a limit to the number of transcripts I can order? 

There is no limit to the number of transcripts you can order online.

9. Do you provide a Rush Service?

The only rush service we offer is available online through the Federal Express option.

10. My transcript lists courses I took as Open University student. These courses are not applicable to my teaching credential and I am wondering how I can get an official transcript with only the credential courses?

Transcripts are a complete record of ALL courses and/or degrees completed at San Jose State University. SJSU can NOT issue a partial transcript.

11. I completed both an undergraduate & graduate degree at SJSU.  Can I order a transcript that will show only my graduate course work?

It is NOT possible to separate undergraduate coursework from graduate coursework.  All of your program plans/careers will appear on the transcript as one official record. SJSU can NOT issue a partial transcript.

12. I tried to order my official transcript via MySJSU but nothing happened when I clicked the link to order. What was the problem?

Our testing has determined that it was a browser pop-up issue. Please see our Pop-Up Blocker page for screenshot & detail explanation.

13. I submitted my transcripts from the other schools. Can I get copies of those transcripts from SJSU?

No, transcripts from high schools or other colleges cannot be duplicated. You must contact each school for copies of their transcripts separately.

14. Does the coursework taken at the other university/college I attended show on SJSU Transcript?

Only the transferable units are reflected on your SJSU transcript under the External Credit section. The name of the school(s) and total transfer units will show on the top portion of your SJSU transcript.  The grade points and GPA factors into your All College GPA, but  individual grades or GPAs from other schools do not appear.