Transcripts FAQs

  1. How do I order my Official Transcript?

  2. How do I obtain unofficial transcript?

  3. How do I obtain my user ID and password if I no longer remember it?

  4. I haven't been enrolled since the early 80's, can I still get an unofficial transcript?

  5. Do you provide a service of sending transcript electronically to another institution?

  6. Can transcripts be faxed?

  7. Can I pick up my Official Transcript, instead of mailing?

  8. Is there a limit to the number of official transcripts I can order?

  9. Do you provide a Rush Service?

 


 

1. How do I order my Official Transcript?

Please visit our Transcript Request page. All information is available on this page.

2. How do I obtain an unofficial transcript?

If you attended SJSU Fall 1991 or after, unofficial transcripts can be accessed online through MySJSU with your SJSU ID & password. The instructions on how to obtain your unofficial transcript via MYSJSU online is posted at MySJSU homepage under Students, Tutorials, My Academics, View my Unofficial Transcript.

3. How do I obtain my user ID and password if I no longer remember it?

For user ID and password, please go to My Password/Sign In Help. You will receive a reply as soon as possible - usually within 2 business days.

4. I haven't been enrolled since the early 80's, can I still get an unofficial transcript?

Unfortunately no. Your record is in our archives and we can only issue an official transcript. To order your official transcript please visit our Transcript Request page.

5. Do you provide a service of sending transcript electronically to another institution?

No, our office does not provide that service at this time.

6. Can transcripts be faxed?

No, we do not fax official transcript to students. Faxing official transcript would deem the record “unofficial”. Please see your option to obtain your unofficial transcript via MySJSU online in question #2.

7. Can I pick up my Official Transcript, instead of mailing?

Unfortunately no; we do not provide a pick up service.

8. Is there a limit to the number of transcripts I can order? 

There is no limit to the number of transcripts you can order online.

9. Do you provide a Rush Service?

The only rush service we offer is available online through the Federal Express option.