MyScheduler FAQs

  1. I clicked on the CLICK HERE button but nothing happened?
  2. Should I build my courses around my breaks, or the other way around?
  3. I clicked Generate Schedules and got hundreds of results!
  4. I clicked on Generate Schedules and had no results.
  5. I sent my schedule to the shopping cart and now can’t get back to my Student Center page.
  6. Once I send my courses to the shopping cart, is my enrollment guaranteed?
  7. Can I send multiple schedules to the enrollment shopping cart?
  8. Can I use MyScheduler if I am already enrolled in courses?
  9. How do I switch course sections in MyScheduler?
  10. I tried to import my cart but got an error message, "The class number entered is not valid for this term.  Try another."

 

1. I clicked on the CLICK HERE button but nothing happened?

MyScheduler opens in a new browser window or tab. You must disable your pop-up blocker or accept pop-ups from the MySJSU website.  See the examples below.

Google Chrome:
Google Chrome pop-up blocker notice

Firefox:
Firefox pop-up blocker notice

Microsoft Internet Explorer:
Microsoft Internet Explorer pop-up blocker notice

2. Should I build my courses around my breaks, or the other way around?

The courses you need or want to take should always drive your schedule. We recommend refining your course choices before adding in your break times.

3. I clicked Generate Schedules and got hundreds of results!

Use the filters to narrow down your results. Try the following options:

Course Status - select open classes only
Instruction Mode - select option for in-person or online
Use course Options and uncheck sections
Lock desired course sections
Add Breaks

Remember to click Generate Schedules again after changing filters and options.

4. I clicked on Generate Schedules and had no results.

Use the filters to expand your results. Try the following options: 

Course Status - select open and full w/waitlist classes
Instruction Mode - select option for in-person and online classes
Use course Options and check all sections
Lock desired course sections
Remove Breaks

Remember to click Generate Schedules again after changing filters and options.

5. I sent my schedule to the shopping cart and now can’t get back to my Student Center page.

Close the MyScheduler browser tab or window to return to the launch page.
Browser window close Spartan Planner tab

Click on the Course Enrollment button to return to your Student Center page.
Spartan Planner launch page, Course Enrollment button

6. Once I send my courses to the shopping cart, is my enrollment guaranteed?

No, MyScheduler generates all possible schedules based on the courses you select but does not check prerequisites.  After sending your schedule to the shopping cart, you must complete the enrollment process by clicking on PROCEED TO STEP 2 OF 3 and FINISH ENROLLING.

7. Can I send multiple schedules to the enrollment shopping cart?

Only one schedule at a time can be sent to the enrollment shopping cart. If you want a different schedule, you must delete the courses listed in your shopping cart first.

8. Can I use MyScheduler if I am already enrolled in courses?

Your current course schedule will be displayed in MyScheduler.  You can add additional courses and MyScheduler will find sections that fit into your current schedule.  In the example, English 1A will be added:

Open Spartan Planner and click Add Course.
Spartan Planner Add Course button

Search for English 1A and click
Add Course.  Click Back when done.
Subject drop-down menu and Course drop-down menu

Verify English 1A and your current classes are checked and click
Generate Schedules.
Spartan Planner. English 1A and current schedule.

9. How do I switch course sections in MyScheduler?

In the example below, the Mathematics 8 section will be changed.

In the desired Courses, check Mathematics 8 only.
Under Current Schedule, uncheck Mathematics 8. 
Click Generate Schedules and view a schedule with the section of Mathematics 8 you prefer.

Continue by sending the new schedule to your shopping cart.
Spartan Planner switch section of Math 8

10. I tried to import my cart but got an error message, "The class number entered is not valid for this term.  Try another."

Invalid class number error message

The course you selected may have been canceled by the department but the status has not yet updated in MyScheduler.  The invalid class number will be displayed in the enrollment shopping cart. Open MyScheduler and select a different schedule.