Health and Safety
- Student Health Center
- University Police Department
- Counseling Center
- Disability Resource Center
- LGBT Resource Center
- Women’s Resource Center
Student safety while abroad is of primary importance to Study Abroad and Away. We
continuously monitor our program locations to ensure they are safe for our students.
We continue to provide support and guidance to students while they are abroad, and
all of our faculty program leaders for FLP's receive extensive safety and security
training. In addition, our office partners with SJSU University Police to ensure a
skilled SJSU staff member is available and on call 24/7 while students are abroad
to manage any emergent issues that arise.
Smart Travel Enrollment Program (STEP)
All SJSU students participating in study abroad are required to enroll in the Smart Traveler Enrollment Program (STEP).
STEP is a free service from the U.S. Department of State to allow U.S. citizens and nationals traveling abroad to enroll their time abroad with the nearest U.S. Embassy or Consulate. By registering, the U.S. Embassy will know how to reach you in the event of an emergency (natural disaster, civil unrest, etc.) and could assist if an evacuation becomes necessary. STEP is also a resource for family to reach students in the event of an emergency, in case communications are interrupted. Additionally, students will receive important informational emails from the Embassy about safety conditions in their host country.
We require that every student register themselves with STEP prior to departure.
In an Emergency situation
Depending on the nature of the emergency (including but not exclusive to: a major medical issue, an arrest, an assault, political unrest, natural disaster, etc.), students should immediately contact the proper authorities in order of importance:
- In-country emergency medical, police, or consular services
- In-country program management staff. This can include your host institution's emergency contact or faculty program leader.
- SJSU University Police Department (UPD) at 408-924-2222.
- If in need of medical assistance, contact OnCall, your SJSU provided insurance carrier. OnCall will assist you in getting the care you need.
- SJSU Study Abroad Coordinator.
- Your family and friends to keep them updated on the situation when necessary.
In a non-emergency situation
If experiencing a non-emergency, but still have a concern, questions, or need non-urgent
assistance email SpartansAbroad@sjsu.edu and a Study Abroad and Away staff member will respond to your concerns or questions.
Centers for Disease Control (CDC) and Prevention
We encourage all participants to be familiar with the CDC page, especially the page on traveler's health. The CDC provides up-to-date country-specific health information, which will be very helpful in preparation of overseas travel.
SJSU Wellness Center
Our on-campus wellness center provides travel care consultations and services for students to minimize and prevent risks of illness and accidents while abroad. Services include: country-specific travel packet regarding food/water/insect precautions/health and safety, several travel vaccines, and/or prescriptions if needed. More information about this service can be found here and we recommend that you call the appointment desk at (408) 924-6122 to inquire about this service.
Health Insurance for Study Abroad Participants
All participants on an SJSU Study Abroad program are required to carry an international insurance plan. The insurance plan covers health, repatriation, and evacuation while abroad.
Faculty-Led Programs/Summer School Abroad program participants are enrolled into the SJSU international insurance plan for the dates of their program by the SAA office. The cost of this insurance is included in the total program cost, and covers illnesses, medical emergencies, evacuation, and repatriation. Prior to their program, students receive an email from the insurance company with insurance enrollment confirmation, their ID card, and an insurance brochure detailing their benefits.
Students studying abroad for a semester or full academic year will need to enroll in the insurance plan individually. Your study abroad coordinator will provide all the details and instructions needed to enroll in the insurance plan before you go abroad.
If a student is planning to travel independently before or after their program, they will need to arrange additional insurance coverage on their own.