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Telecommunications Services

CONTACT INFORMATION REQUIRED
Request Telephone Repair 
Submit request to UCAT Business Desk
Ph: 924-2340
Fax 924-1018
User’s Name,
Phone Extension,
Building, Room No.
Brief Description of Problem
New Service
Submit request to UCAT Business Desk
Ph: 924-2340
Fax 924-1018

Building, Room No., Jack No.,
Type of telephone,
What account No. to charge for monthly service
Dept/Budget administrator authorization User Name
Voice Mail Yes ___No___
Purchase or Upgrade Telephone Handset Type & Charges
Submit request to UCAT Business Desk
Ph: 924-2340
Fax 924-1018

User Name,
Calling Capability, Voice Mail (Yes/No)
Department/Budget administrator authorization
What account No. to charge for handset
Set Type
Move Telephone 
Submit request to UCAT Business Desk
Ph: 924-2340
Fax 924-1018
FROM: Extension, Port No., Building, Room No., Jack No.

TO: Building, Room No., Jack No.
Miscellaneous 
Submit request to UCAT Business Desk
Ph: 924-2340
Fax 924-1018

  1. Call Pick-up Group
  2. Button Change
  3. Add Extension to a Set, Change Calling Area, Remove, Add or Replace Extension on a phone.
  4. Voice Mail Pass code Reset.
Multi PhoneMove 
Submit request to UCAT Business Desk
Ph: 924-2340
Fax 924-1018
  1. For Phone Move: Spread Sheet with First/Last Name, Phone No., Port, jack location No., Floor Plan for both the current location and new location.
  2. Network Move: Include the From to the New location jack No. (Found on wall plate).

 

 

University Computing & Telecommunications
San José, CA 95192-0209
408.924.2340
Located in: CC 2nd Floor
contact us | campus map

Don Baker,
Interim Associate Vice President