Q | I am disabled. Can I still use the pool? |
A | The Timpany Center is an all-accessible facility that is open to all ages and all abilities. |
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Q | I am not disabled. Can I still use the pool? |
A | Yes, the Timpany Center is open to all ages and all abilities. |
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Q | Can I have an attendant in the water with me? |
A | Yes, attendants are allowed in the water. An attendant must stay within arm's reach of you, and must also pay the attendant fee. |
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Q | I would like someone to help me in the water. Can you set me up with an attendant? |
A | Because the Timpany Center is classified as a learning institution through San Jose State University, there are many students who need hands-on experience working with individuals. We can try to set you up with a student to assist you at the Timpany Center, but this is always based on the students' availability. Please speak with the manager on duty for more information. |
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Q | Does the Timpany Center accept insurance? |
A | No, the Timpany Center does not take insurance. |
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Q | Does the Timpany Center take my Worker's Compensation Claim? |
A | The process of dealing with Worker's Compensation companies can be difficult. It is usually best if you to pay the monthly membership fees; the Timpany Center will write you a receipt to present to your Worker's Compensation for reimbursement. However, in the event that you cannot pay the monthly membership fee up-front, the Timpany Center will provide you with a form to fill out listing any Worker's Compensation information. |
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