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UCAT Business Desk

Requesting Assistance

For assistance with a Network, Telephone and Wireless problems contact the UCAT Business Desk at (408)924-2340.

Troubleshooting

We can assist in creating a Service Request via our GWI ticket tracking system; assign it to the appropriate personnel to diagnose and resolve the problem. Therefore Restoring your service as quickly as possible.

Typical problems; Network connectivity, Wireless connectivity, Telephony, cabling, outlets and phone jacks.

Please contact us at the number listed above and provide the following information: Your name, phone number, room, building, jack number which is listed on the phone wall outlet and your Network address if available.

 

University Computing & Telecommunications
San José, CA 95192-0209
408.924.2340
Located in: CC 2nd Floor
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Don Baker,
Interim Associate Vice President