Email Services >>> ---------------------------------------------- How do I request an account? Where do I call for Lotus Notes Training? Who do I contact for general questions?

Internet Services >>> ---------------------------------------------- How can I get internet access in the dorms? What is wireless service? How do I get internet services in SPV? Is there a fee for service? Who do I contact for general questions?

Phone - Handset Problems >>> ---------------------------------------------- My phone doesn't ring. How can I change my name display? How do I identify my prime line? How do I request telephone service? How long will it take to connect/disconnect my phone? How do I report problems? How long will a phone repair take? Can I use my dorm room phone without subscribing? Can I make or recieve outside calls w/o subscribing? Can I make calling card or 800 calls? How do I cancel my service? Where do I pay my bill? How much is the per-minute charge? Are all outgoing calls billed? How do I dial an on-campus number? Do I need a code to dial out? Where do I pay the deposit? How much is basic digital service? How much is analog line service?

Network & Telecommunications >>> ---------------------------------------------- Where is NetTel located? What are the business hours? How can I contact UCAT?