Haven or HavenPLUS

San Jose Staté University requires all incoming students to complete Haven or HavenPLUS, a mandatory online sexual assault education program. Title IX requires institutions to take necessary precautions to prevent sexual assault on their campuses, and to respond promptly and effectively when an assault is reported. To fully comply with Title IX, the CSU Chancellor's Office issued Excecutive Order 1095, which mandates educational training programs to prevent sexual violence. For more information and resources, go to  http://notalone.sjsu.edu/

For incoming Spring 2018 students, access to Haven (undergraduate) and HavenPLUS (graduate) will begin on January 2, 2018. A notice describing the requirements will be posted on your MySJSU account and it can also be accessed below:

Incoming Undergraduate Students
Incoming Undergraduate Student Spring 2018 Instructions Letter

Incoming Graduate Students
Incoming Graduate Student Spring 2018 Instructions Letter 

Continuing students: Check your MySJSU for your Title IX course requirement(s)!


What is Haven?

Haven – Understanding Sexual Assault™ is a web-based course developed by EverFi™ that addresses the critical issues of sexual assault, relationship violence, and stalking, which impact countless college students across the country. Haven provides incoming students with important information, including key definitions, bystander strategies, and resources that will help to foster a safer and healthier place to live, learn, and work.

Do I need to complete Haven?

San Jose Staté University requires all incoming students to complete Haven or HavenPLUS. 

How do I complete Haven?

Instructions on how to access Haven are sent out through your MySJSU account when course opens. Go to the website link provided and login using My SJSU/ student ID number and password. Note: This is a different process than signing up for your regular SJSU courses.

To complete the course you will need a computer with internet access and audio capabilities. If you do not have a computer you may use any publicly available computer with Internet access and audio capabilities. 

Will SJSU faculty or staff have access to my responses?

No. All responses are strictly confidential; SJSU will only receive information about the study body as a whole and will NEVER see any individual student’s responses.

Is there a cost to complete the Haven course?

No. Haven is FREE for SJSU students.

How long will Haven take to complete?

Part 1 of Haven takes approximately 45 minutes to complete. Part 2 will take approximately 15 minutes to complete. 

Whom do I contact if I have any questions about Haven?

For any technical assistance with Haven please contact: 866-384-9062. For any other questions, please email haven@sjsu.edu or call 408-924-6202.

Where do I turn for help or support for either a friend or myself?

If you are in crisis and need to speak with someone immediately, please call the SJSU Campus Survivor Advocate: 408-924-7300.

SJSU Campus Survivor Advocate: The Campus Survivor Advocate provides confidential services for students dealing with sexual misconduct and harassment, including sexual assault and domestic and dating violence. The Campus Survivor Advocate can provide: accompaniment to meetings with law enforcement and SJSU’s Title IX Office; information about your legal rights and options; assistance with interim remedies, including academic accommodations; information about restraining orders, protective orders, and university no-contact orders; referrals to campus-based and community resources.

Call 408-924-7300 for more information or to schedule an appointment.

If you need assistance outside of normal business hours, please call YWCA Silicon Valley's 24/7 Support Line: 1-800-572-2782.

For emergencies, call 911, or 408 924-2222 or 4-2222 from a campus phone.

In addition to the Survivor Advocate you are encouraged to access the following on-campus resources for help or support:

SJSU Counseling and Psychological Services (CAPS): call 408-924-5910 or visit  www.sjsu.edu/counseling for more information.

Student Health Center: for appointment call 408 924-6122 or visit www.sjsu.edu/studenthealth.

The Respondent Consultant supports and guides individuals who may be alleged in Title IX cases by ensuring they understand university processes, communications, and connections to applicable resources. The Respondent Consultant can be reached at 408-924-6303.

Why do I need to complete these courses? These courses really don't apply to me. 

The spirit of these required courses is to foster an informed, supportive, and safe community where every member is engaged and actively considering how to be a positive influence whether on campus, off campus, or on-line. SJSU must comply with educational mandates under Title IX, VAWA/Campus SaVE Act, and the Clery Act, ALL incoming students are required to complete Haven: Understanding Sexual Assault. Additionally, ALL incoming undergraduate students are also required complete the AlcoholEdu course.   

What will happen if I don’t complete the courses by the deadlines for my student group?

A “hold” will be placed preventing you from registering for courses for the upcoming semester.

You must complete Part 1 of course to be considered compliant. After 30-45 days of completing Part 1, you will receive an email reminder to complete Part 2.

What if I need accommodations to complete the courses on time due to a disability?

If you need an accommodation due to a disability contact the Accessible Education Center (AEC) at 408.924.6000 or aec-info@sjsu.edu