Our Policies

Program Philosophy

The Writing Center is committed to treating you, your questions, and your assignments with respect. We recognize that every student is unique and that every assignment is different. We will make our best attempt to work with you to improve your writing.

Tutoring Policies

  1. You must be currently registered and enrolled at SJSU to use the Writing Center services.
  2. Writing Specialists will not discuss a grade you have received or anticipate a grade you may receive.
  3. Writing Specialists will not assess your writing with a numerical score or a letter grade.
  4. The Writing Center is not an editing and/or proofreading service. Writing Specialists will not write your papers for you or perform line-by-line editing. You cannot leave a paper to be corrected by a tutor. You must be present and prepared to learn.
  5. Writing Specialists have the right to refuse to work on a paper that is due in less than three hours.
  6. Writing Specialists will not act as peer reviewers to make up work you missed in a class.
  7. Group essays/projects/assignments will be handled at the discretion of the Writing Specialist or Assistant Writing Specialist.
  8. You must bring all necessary materials with you to your appointment. Bring a hard copy of the writing you want to work on and any prompts or other information regarding the assignment. Please note that you must bring printouts of all material--tutors will not work with documents on laptop computers.
  9. You must bring a printout of the assignment you wish to work on. If you do not have a printout of the assignment ready on time, you will lose your appointment. (Please note that having to printout your paper is not an acceptable excuse for being late to an appointment. The five-minute rule--see #12 in this list--still applies.)
  10. You must check in with the administrative assistant when you arrive for an appointment.
  11. Tutoring sessions are 30 minutes long. You can make one appointment per day, with a maximum of two appointments made in advance per week. Hour-long appointments are available only in special circumstances.
  12. If you are more than five minutes late, your appointment will be given to the next person on the waiting list, and you will be marked as a no-show for that appointment.
  13. If you cannot make your scheduled appointment, you must cancel before the appointment is scheduled to begin. If you miss two appointments (late or no-show) without cancelling in advance, you will be blocked from the online scheduling system, and any future appointments will be canceled. You will then be limited to drop-in only appointments for the rest of that semester. Drop-in appointments cannot be made in advance and may not always be available, especially during peak hours.
  14. You may not use a cell phone during your appointment.
  15. No food or drink--except bottled water--is permitted in the Writing Center.
  16. The Writing Center cannot accommodate children. Please do not bring children to the Writing Center.
  17. If you are rude, disruptive, or disrespectful, the Writing Specialist has the right to end the tutoring session at any time.

Drop-In Tutoring Policies

  1. Writing Specialists are sometimes available for drop-in assistance on a first-come, first-served basis. We cannot guarantee the availability of drop-in tutoring. The only way to be guaranteed a tutoring session is to schedule it in advance.
  2. Tutoring sessions are 30 minutes long. If no other students are waiting and the tutor is still available, you may be able to stay for an additional 30 minutes, but this is not guaranteed.
  3. If you have not previously registered with the Writing Center, you must do so prior to your drop-in session.
  4. Writing Specialists have the right to refuse to work on a paper that is due in less than three hours.

Workshop Policies

  1. You must be registered with the Writing Center to attend our workshops. If you haven't already registered with us, please follow the "Click here to register" link, then fill out the form to sign up.
  2. Late-comers, registered or not, will not be seated. Workshops start promptly at the scheduled time. If you are late, you will not be able to attend the workshop session. No exceptions.
  3. Do not use cell phones, laptops, or tablets during the workshop. Please set all cell phones to silent or turn them off.
  4. No food or drink--except bottled water--is permitted in workshops.
  5. Children of any age are not permitted at our workshops.
  6. Do not bring any additional guests with you. For fire safety reasons, we can only accommodate a certain number of people in each room.
  7. If you need proof that you attended a workshop, you must come to the Writing Center immediately after the workshop and talk to the admin for a confirmation slip. Confirmation slips will only be given out on the day of the workshop. Only one confirmation slip will be given to each student.