All tutoring appointments are scheduled through our Online Reservation System. Please visit our Appointment Help page if you have questions about reserving a tutoring session. If you are having difficulty using our online reservation system, you can call us during our operating hours at (408) 924-2308.
The following video shows brief examples of the structure of typical tutoring sessions.
When you make an appointment, you agree to the following policies.
Please review the following expectations, all of which support our mission and further your continued learning. We reserve the right to end or cancel your appointment if these expectations are not met.
1. Eligibility: You must be currently registered and enrolled at SJSU to use Writing Center services.
2. Preparedness: You must be prepared for tutoring by bringing specific writing-related questions as well as all necessary materials, including a hard copy of the paper, prompts, outlines, or research. If you have already worked on an essay with a tutor, bring a new copy of your revised draft to your next session, demonstrating that you have attempted to apply what you have learned. You must bring printouts of all materials--tutors will not work off electronic devices. If you do not have a printout of your materials ready in time for your tutoring session, you will lose your appointment.
3. Distraction-Free Environment: The Writing Center is a distraction-free environment. Cell phones are prohibited. Food and drink are not permitted (except bottled water). Please do not bring any guests with you to your appointment (including children). Writing Specialists will not work off laptops or tablets. During your session, be engaged in the process and be respectful of your peers and all Writing Center employees.
4. Lateness: As a part of our distraction-free environment, the Writing Center does not tolerate lateness. If you are more than five minutes late for a tutoring session, your appointment will be given to the next person on the waiting list, and you will be marked as a no-show for that appointment. If you arrive late for a workshop, you will not be admitted into the workshop room.
5. Frequency of Appointments: You can schedule one 30-minute tutoring appointment per day, with a maximum of two appointments made in advance per week. Hour-long appointments are available only in special circumstances. If you cannot make your scheduled appointment, you must cancel before the appointment is scheduled to begin. If you miss two appointments without cancelling in advance, you will be blocked from the online scheduling system. You will then be limited to waitlist only appointments for the rest of the semester. Writing Specialists are sometimes available on a first-come, first-served basis if you are on the waitlist. However, waitlist appointments cannot be made in advance and may not always be available, especially during peak hours.
1. The Writing Center is not an editing or proofreading service. Writing Specialists will not write your papers for you or perform line-by-line editing. You cannot leave a paper to be corrected by a tutor. You must be present and prepared to learn.
2. Writing Specialists will not discuss a grade you have received or anticipate a grade you may receive. Professors assign grades--not Writing Specialists. Writing Specialists also will not offer commentary on a professor’s written feedback.
3. Writing Specialists have the right to refuse to work on a paper that is due the same day or multiple papers during one tutoring session. The goal of the Writing Center is to help you learn writing skills. It will be difficult for you to learn concepts and make meaningful revisions to your work when you are rushing to do more or to meet an imminent deadline. Writing is a process!
4. The Writing Center services are supplemental to in-class instruction. We will still adhere to our mission even if you are visiting the Writing Center for the sole purpose of receiving extra credit or fulfilling a class assignment. Writing Specialists will not act as peer reviewers to make up work that you missed in class.
5. Group essays, projects, or assignments will be handled at the discretion of the Writing Specialist. All of our regular expectations and procedures still apply.
6. Please visit the Accessible Education Center (AEC) if you need accommodations. Once you have your accommodation letter, bring a copy to the Writing Center and give it to our administrative assistant.