Important Updates 

The AARS department and all  advising servcies (Live Chat, Virtual Drop-ins and In-person Drop-ins) will be closed the following dates and times:                                                                                 7/20, 7/23, 7/27, 8/3, 8/9,                     Closed 12:00 noon - 3:00 pm                                                                                  7/21, 7/28, 8/4, 8/10,                         Closed 8:30 am - 1:30 pm     

AARS Staff picture
 Photo by AARS Department 

Academic Advising and Retention Services 

Academic Advising and Retention Services, provides General Education advising for Undeclared, Undeclared Pre-Nursing, Freshmen, International, and Transfer Students as well as students who are on probation or disqualified. 

Exterior of the Student Service Building
 Photo by Schmitz

Student Services Center 

The SSC remains closed, but we are virtual and ready to help. Students can reach us virtually via Live Chat virtual drop-ins and appointments.

Live Chat 

Have a quick question? Academic Advisors are online to answer your quick question.                                                                                               Summer 2021 Hours:                        Monday - Friday                                    10am -12 noon & 2 pm - 4 pm 

AARS Advising 

Have an advising question? Not sure if you need an appointment or drop-in? Check out our Virtual Drop-ins and Appointments page

Virtual Drop-ins and Appointments

Joining a Line Virtually

“Joining the Queue” allows you to wait to speak with an Academic Advisor. You can choose to be notified by text with updates as your turn approaches.

Join the virtual line

Advising Undergraduate

Undergraduate Advising 

Find information about Undergraduate requirements to help ensure students are making timely progress, SJSU offers a variety of helpful advising resources.


Advising in General Ecuation

General Education 

Learn about General Education (GE) requirements. Do you know how many GE's you have left to take? Check in with one of our advisors and find out. 

Nursing Program

Undeclared Pre-Nursing 

Undeclared Pre-Nursing is a undeclared track for students preparing to apply to SJSU's Nursing program. 

Advising Questions

Advising FAQ 

Find answers to common questions about GE requirements, disqualification, probation, late drop, and withdrawals.

Fill out forms

Forms & Resources

Our department handles a variety of SJSU petitions and forms, such as Late Drop Course Petitions and Withdrawal petitions. In addition, if students are interested in changing their major to "Undeclared" they should meet with an AARS advisor during a drop-in. 

Meet our advisors

Our Team 

Our AARS Advisors are knowledgeable in general education courses, late drop/withdrawal process and university policies.  

A student sitting with a stack of books

Drop-In or Appointment

Are you currently a Undergraduate students at SJSU? Have a quick General Education (GE) question requirements, probation or disqualification?Come in and see an AARS advisor for a quick drop-in. We can help you develop a one-semester GE course planning or answer a quick GE question.

Advising Hub

The Advising Hub is a useful resource for SJSU undergraduate students to aid in student success. This site can be used to locate all campus advising and counseling services as well as other resources to help you succeed at SJSU.