Important updates:

Virtual Drop-ins will not be available during the following dates/times: Thursday, 4/15 - 1:30 pm - 4:30 pm Friday, 4/16 - 9:00 am - 12:00 noon Tuesday, 4/20 - 1:30 pm - 3:00 pm    Live Chat will not be available on Tuesday, 4/15 between 2:00 pm - 4:00 pm  

Student Services Center Building
 Photo by Schmitz

Student Services Center

The SSC remains closed, but we are virtual and ready to help. Students can reach us virtually via Live Chat virtual drop-ins and appointments.  

AARS Staff picture
 Photo by AARS Department 

Academic Advising and Retention Services 

Academic Advising and Retention Services, provides General Education advising for Undeclared, Undeclared Pre-Nursing, Freshmen, International, and Transfer Students as well as students who are on probation or disqualified. 

Live Chat 

Have a quick question? Academic Advisors are online to answer your quick question. Hours: M-Th 10am-12pm & 2pm-6pm Friday 10am-12pm & 2pm-4pm 

AARS Advising 

Have an advising question? Not sure if you need an appointment or drop-in? Check out our Virtual Drop-ins and Appointments page

Virtual Drop-ins and Appointments

Advising Undergraduate

Undergraduate Advising 

Find information about Undergraduate requirements to help ensure students are making timely progress, SJSU offers a variety of helpful advising resources.


Advising in General Ecuation

General Education 

Learn about General Education (GE) requirements. Do you know how many GE's you have left to take? Check in with one of our advisors and find out. 

Nursing Program

Undeclared Pre-Nursing 

Undeclared Pre-Nursing is a undeclared track for students preparing to apply to SJSU's Nursing program. 

Advising Questions

Advising FAQ 

Find answers to common questions about GE requirements, disqualification, probation, late drop, and withdrawals.

Fill out forms

Forms & Resources

Our department handles a variety of SJSU petitions and forms, such as Late Drop Course Petitions and Withdrawal petitions. In addition, if students are interested in changing their major to "Undeclared" they should meet with an AARS advisor during a drop-in. 

Meet our advisors

Our Team 

Our AARS Advisors are knowledgeable in general education courses, late drop/withdrawal process and university policies.  

A student sitting with a stack of books

Drop-In or Appointment

Are you currently a Undergraduate students at SJSU? Have a quick General Education (GE) question requirements, probation or disqualification?Come in and see an AARS advisor for a quick drop-in. We can help you develop a one-semester GE course planning or answer a quick GE question.

Advising Hub

The Advising Hub is a useful resource for SJSU undergraduate students to aid in student success. This site can be used to locate all campus advising and counseling services as well as other resources to help you succeed at SJSU.