Technology Services
Covid-19 Update:
The A.S. Print & Tech Center is open for limited services: Self-service printing, Full-service printing, Course Readers, & minor tech support (can't connect to wifi, etc.)
Masks are mandatory in all areas of the Student Union and must be worn properly.
Some tech services that the Print and Technology Center offers are: diagnostics, upgrading operating systems, data backup, virus removal and more.
Diagnostics
Print and Technology Center offers free software diagnostics over the counter for the first 15 minutes. Advanced diagnostics and repairs on check-in with a $20 non-refundable service fee.
Operating Systems
Print and Technology Center provides operating system installation services. We can install:
- Windows (all versions)
- MacOS
- ChromeOS
- Linux (most popular distributions)
Notice: We will not provide activation keys for Windows or MacOS. Often, Windows will have the activation key built into the computer or will be saved with your Microsoft account.
Data Backup
Your data is important and computers/phones can often be unreliable, especially when you need them the most! In these cases, we provide data backup for a variety of hard drive issues. We can extract data from most corrupt hard drives and back up your critical data onto your choice of USB storage such as external hard drive or a flash drive.
Virus Removal
Harmful software may find its way onto your computer, even with the proper antivirus. These files include viruses, adware, and spyware. These files can harm your computer, give you popup ads, track your internet and computer usage. Print and Technology center is here to help. We can remove those harmful programs and help drastically lower the chance of them returning. Students receive a free copy of Sophos antivirus, at no cost, to help protect you in the future
Software Install
Print and Technology Center can help you with your software installation needs. We can install software ranging from Adobe Suite, Microsoft Suite, Google Suite, internet browsers, text editors, antivirus, and many more. We can also update currently installed software and drivers for you. Please reach out to us for more information!
Hardware Install
Print and Technology Center can diagnose and troubleshoot individual hardware issues/upgrades
with both laptop and desktop computers. We provide services such as fully custom PC
builds, parts suggestions, Water cooling and Air cooling, Hard Drive issue, Memory/Ram
compatability issues and Power Supplies.
Notice: You must provide the hardware replacements.
Advanced Hardware Install
Print and Technology Center can help you with more advanced hardware issues/upgrades
such as Motherboards, Laptop Screens, CPUs, and internal laptop part replacements.
Notice: You must provide the hardware replacements.
Computer Setup
Did you purchase a new device and require additional setup? We can help make your new device plug and play, so you never have to worry about setting it all up on your own. We cover windows updates, software installations, driver updates and we can help with email account setups.
We are no longer offering phone repair as newer phones are not designed for easy repairs.
Disclaimers
- Client allows the A.S. Print & Technology Center (PTC) to perform a diagnostic and/or equipment repair which includes formatting (erasing all data) of any storage device.
- Client allows the PTC to verify the integrity of client’s data.
- Client indemnifies, defends and holds harmless Associated Students—SJSU, the Trustees of the California State University and the state of California, their officers, agents or employees from any and all liability, claim, loss or obligations on account of or arising out of injury, death or damage connected with these services.
- If client changes configuration of hardware, software or performs any type of repair, Associated Students will not be held responsible.
- The center is not responsible for any data loss or damage during process of repair.
- It is the client’s responsibility to back up all files and data.
- The PTC reserves the right to recycle the client’s device if s/he fails to pick up within six months from the repair completion date.
Contact Us
Diaz Compean Student Union, 2nd Floor, Suite 2600San Jose State University, One Washington Square
San Jose, CA 95192-0131
Computer/Tech Services Telephone: (408) 924-6263
Technology inquiries: as-tech@sjsu.edu
Payments Accepted
- Cash
- Credit & Debit Card
- Apple Pay
- Android Pay
Note: Gold cards & personal checks are not accepted as form of payment.
Hours
Spring and Fall Semesters
Monday - Thursday: 9:00am - 5:00pm
Friday: 9:00am - 4:00pm
Winter Break
Monday – Friday: 8:00am – 4:00pm
Summer Hours
Monday - Friday: 9:00am-5:00pm