Technology Services

Covid-19 Update:

The A.S. Print & Tech Center is open for limited services: Self-service printing, Full-service printing, Course Readers, & minor tech support (can't connect to wifi, etc.)

Masks are mandatory in all areas of the Student Union and must be worn properly.

Some tech services that the Print and Technology Center offers are: diagnostics, upgrading operating systems, data backup, virus removal and more.

Diagnostics

Print and Technology Center offers free software diagnostics over the counter, and basic to advanced diagnostics and repairs on check-in for a $15 non-refundable deposit. This deposit goes towards what ever repair solution you choose.

Operating Systems

Print and Technology Center provides operating system installation services. We can install:

• Windows XP - Current
• MacOS
  Notice: We will not provide activation keys for Windows or MacOS. Often, Windows will have the activation key built into the computer or will be saved with your Microsoft account.

Data Backup

Your data is important and computers/phones can often be unreliable, especially when you need them the most! In these cases, we provide data backup for a variety of hard drive issues. We can extract data from most corrupt hard drives and back up your critical data onto your choice of USB storage such as external hard drive or a flash drive.

Virus Removal

Harmful software may find its way onto your computer, even with the proper antivirus. These files include viruses, adware, and spyware. These files can harm your computer, give you popup ads, track your internet and computer usage. Print and Technology center is here to help. We can remove those harmful programs and help drastically lower the chance of them returning. Students receive a free copy of Sophos antivirus, at no cost, to help protect you in the future

Software Install

Print and Technology Center can help you with your software installation needs. We can install software ranging from internet browsers, text editors, antivirus, and many more. We can also update currently installed software and drivers for you. Please reach out to us for more information!

Hardware Install

Print and Technology Center can diagnose and troubleshoot individual common hardware issues/upgrades such as Hard Drive, Memory/Ram and Power Supplies.
Notice: You must provide the hardware replacements.

Advanced Hardware Install

Print and Technology Center can help you with more advanced hardware issues/upgrades such as Motherboards, Laptop Screens, CPUs, and internal laptop part replacements.
Notice: You must provide the hardware replacements.

Computer Setup

Did you purchase a new device and require additional setup? We can help make your new device plug and play, so you never have to worry about setting it all up on your own. We cover windows updates, software installations, driver updates and we can help with email account setups.

We are no longer offering phone repair as newer phones are not designed for easy repairs.

Labor for screen replacement: $30 (Customer must provide replacement parts).
Notice: Your phone will not be water proof/resistant after installation of a replacement screen.

Disclaimers

• Client allows the A.S. Print & Technology Center (PTC) to perform a diagnostic and/or equipment repair which includes formatting (erasing all data) of any storage device.
• Client allows the PTC to verify the integrity of client’s data.
• Client indemnifies, defends and holds harmless Associated Students—SJSU, the Trustees of the California State University and the state of California, their officers, agents or employees from any and all liability, claim, loss or obligations on account of or arising out of injury, death or damage connected with these services.
• If client changes configuration of hardware, software or performs any type of repair, Associated Students will not be held responsible.
• The center is not responsible for any data loss or damage during process of repair.
• It is the client’s responsibility to back up all files and data.
• The PTC reserves the right to recycle the client’s device if s/he fails to pick up within six months from the repair completion date.

Contact Us

Computer/Tech Services Telephone: (408) 924-6263
Technology inquiries: as-tech@sjsu.edu

Payments Accepted

• Cash
• Credit & Debit Card
• Apple Pay
• Android Pay
  Note: Gold cards & personal checks are not accepted as form of payment.

Hours

Spring and Fall Semesters 

Monday - Thursday: 9:00am - 3:00pm (limited due to low staff)

Winter Break

Monday – Friday: 8:00am – 4:00pm

Summer Hours 

Monday - Friday: 9:00am-5:00pm