How to Purchase Transit Passes and Bike Enclosure Keys During COVID-19

How to Purchase Regional Transit Passes (ACE & Highway 17 Express)

Students and employees will be able to purchase transit passes from our office beginning August 18, 2020. Our office will be open weekly on Tuesday's, Wednesday's and Thursday's from 9am - 2pm. Tower ID card required for purchase.

The online store is no longer available for regional transit purchases.

Purchasing a SmartPass Clipper

Students: Before purchasing a SmartPass, please check the new program eligibility requirements. The online request form will open up on August 17. Our business hours will be 9 am - 2 pm, Tuesdays, Wednesdays, and Thursdays beginning August 18. Tower ID required for pick up.

Employees: If you are obtaining the SmartPass for the first time, complete the online request form then visit the TS office to pick up your pass. The cost of the SmartPass is $25 per semester plus a one time $3 Clipper fee. Replacements and renewals must be completed in person.    


How to Obtain a Bicycle Enclosure Key:

Fill out the Bike Enclosure Key Agreement Form, [pdf] [pdf], print it out, and take it with you at the time of pick up. When filling out the form, you'll need to provide your SJSU Tower Card number and your bicycle's make, color and serial number (The serial number is usually printed on the bottom of the frame). There is a $15 fee for the access key.

TS will be open for pick up beginning August 18. Our office hours will be 9am - 2pm, weekly on Tuesdays, Wednesdays, and Thursdays. TowerCard required for pick up. 

Note: Only currently enrolled or employed SJSU students and faculty/staff may sign up for bicycle enclosure keys and have access to enclosures. TS will deactivate keys issued to users who are no longer enrolled or employed at SJSU.

Optional Bike Lockers for Bike Key Holders 

Transportation Solutions provides long-term rental of the accessory lockers located inside every Bicycle Enclosure for a non-refundable base fee of $30.00 and a one-time refundable key deposit of $20.00. To rent a locker, fill out the Bike Locker Rental Agreement Form [pdf] [pdf], print it out, and take it with you at the time of pick up.

Note: The lockers inside the Bike Enclosures are not weather-proof and are for storing


Enclosure Guidelines

  • Hold access key near the sensor to open the Enclosure door. 
  • Lock your bicycle's frame and wheel to the bike rack with your own lock. (U-locks strongly recommended)
  • Overnight parking is not recommended.