FERPA & Privacy Policies

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The Family Educational Rights and Privacy Act (FERPA) of 1974 helps protect the privacy of student records. The Act provides for the right to inspect and review educational records, to seek to amend those records, and to limit disclosure of information from the records. The Act applies to all institutions that are the recipients of federal funding.

Students who are currently enrolled or formerly enrolled, regardless of their age or parental dependency status, are protected. FERPA does not apply to deceased students or persons who have applied, but have not attended the university.

Students can go online and create an authorized user to view and pay fees. Sign in to MySJSU and then click on Student Center > Payment Plans and Account Services > Student Account Options > Authorized Users. Information will be restricted to financial matters only. No grades, class schedules or academic holds will be indicated.

The following may have access to student records:

  • The student and any outside party who has the student's written consent
  • Parents of a dependent student as defined by the Internal Revenue Code; parents of students termed dependent for income tax purposes
  • A person in response to a lawfully issued subpoena or court order

Student information may be disclosed without student's consent, as an exception to FERPA, under the following conditions:

  • To certain federal, state and local authorities in connection with an audit or an evaluation of state or federally supported educational program
  • To comply with a judicial order or subpoena
  • To the Internal Revenue Service in compliance with the Taxpayer Relief Act

Our Privacy Policy

SJSU recognizes that the growth of online services, including internet services, has created additional privacy concerns, particularly for its constituents.

Online privacy concerns focus on the protection of personal identifiable information, which an individual reasonably expects to be kept private. As the term suggests, personal identifiable information is information which can be associated with a specific individual or entity, including, for example, a person’s name, address or telephone number, email address and information about online activities that are directly linked to them.

SJSU knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy for the SJSU Marketplace.

Information Collection

If you browse the SJSU Marketplace website, you do so anonymously. We do not collect personal information unless you select one of our services or products and the use of your information is used only to process what you selected. Data is then deleted from all files.


SJSU adheres to all state and federal statutes and regulations that prohibit information disclosure for students, employees and other constituents. SJSU will not sell, trade or otherwise disclose any person identifiable information in any manner that is not in conformity with applicable state or federal statutes. SJSU takes appropriate steps to communicate all privacy policies and guidelines to all employees.


SJSU is fully committed to data security. To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place physical, electronic and managerial procedures to safeguard and secure your information.

We urge you to take every precaution to protect your personal data. It is important for you to protect against unauthorized access to your access codes and to your computer. Do not share your access codes with others. Be sure to log off when using a shared computer.