Project requirements
CRM Project:
Leadership sponsor: Philip Britton
- Review digitalization strategy: scanning, indexing and hosting
- What are we doing in each country - look at software and hardware
- Research the industry and look for best practices
- Propose strategies depending upon scale of operation (for example, an operation like
Greece would use one set of standards while an operation like the Philippines would
use another)
Quality Project:
Leadership sponsor: Garry Maguire
- To review the Move Management process and see if it still make sense today and with an eye to data quality – Spruce
- evaluation of, and updating of, the methods we use to communicate status updates on
the moving services our customers are receiving.
IT Project:
Leadership sponsor: Chris Davis - Pipe
- Collaboration tool / One Drive Storage strategy Change Management