About Us

Mission Statement

CAPS advances personal development, enhances student learning, and addresses life crises by providing culturally inclusive mental health services and educational counseling. 

Agency Objective

CAPS provides quality services to students so they can achieve their goals of becoming successful graduates of San José State University, both academically and socially. To fulfill this objective, we look at the whole student and provide guidance and tools to become productive and well rounded. Professionally trained psychologists, social workers, and counselors are available for students on an individual, couple, or group basis for counseling on a variety of psychological and academic issues. In addition, we provide services such as outreach presentations for students, student groups, staff, and faculty; consultations on issues of student mental health and campus climate; and professional training, teaching, and supervision for future mental health personnel, consistent with the educational mission of the University.

Location and Contact Information

CAPS is located on the corner of 7th Street and San Carlos Street in the:

Student Wellness Center, Third Floor, Room 300B.

Regular Semesters:

Monday through Thursday, 8:30 AM to 5:30 PM

Friday, 8:30 AM to 4:30 PM

**Summer and Winter hours are Monday through Friday, 8:30 AM to 4:30 PM

**Please call 408-924-5910 to schedule an appointment. Your initial appointment will be 50 minutes, which includes 30 minutes needed to fill out necessary paperwork.




Counseling and Psychological Services
San José State University
One Washington Square
Student Wellness Center, Rm. 300B 
San José, CA 95192-0035

Phone Numbers:

(408) 924-5910
(408) 924-5933 (fax)


 -CAPS cannot guarantee the confidentiality of any electronic message sent through the internet. If privacy is essential or if this is an emergency, please contact us at the number listed above.


We are proudly accredited by the International Association of Counseling Services (IACS), and adhere to the high standards for university and college counseling services. To see a list of accredited centers, click here.

In Case of an Emergency

In Case of an Emergency: If you have an emergency and need immediate assistance during our hours of operation, there is always a staff member available to assist you either on the phone or in person. 

For after-hours emergencies, please call 911. If you live on campus, please call campus police at (408) 924-2222. You may also call our main number (408-924-5910) after hours and press 4 to connect with the after-hours crisis service.

The County Suicide & Crisis Line is also available at (855)278-4204 (Toll-free) (available 24 hours a day, 7 days a week). Or call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255).  Also available 24×7.

In addition, you may send a text for help: Text ANSWER to 839863.  The Crisis Call Center will respond 24/7/365.  They will help get you through it. 

You may also call the After-Hours Advice Nurse regarding medication questions (866) 935-6347.