MFA, Interaction Design
Carnegie Mellon University, PA
Jeong Kim is the Head of Emerging Product Design at ServiceNow. Jeong provides hands-on directions and implementation on enterprise applications, provides strategic
UX directions for future applications, facilitates design workshops for clients to
promote design as an innovation process, performs generative research for thought
leadership and recruits future team members through academic and professional conferences.
Specialties: Extensive experience in persona and scenario development, rapid prototyping and concept generation, information visualization and conceptual models, user research and analysis, user interface and interaction pattern design, branding and identity development, business collateral systems, websites and applications.