Office Staff
Administration
Coleetta McElroy, Director, Coleetta.McElroy@sjsu.edu
Carolyn Guel, Associate Director, Carolyn.Guel@sjsu.edu
Lucy Serrato-Lager, Associate Director, Lucy.Serrato@sjsu.edu
Geri Soto, Administrative Analyst, Geri.Soto@sjsu.edu
Jessica Randev - Financial Aid Services Representative, Jessica.Randev@sjsu.edu
Operations and Technical Services Unit
Annamae Grande, Administrative Support Coordinator, Annamae.Grande@sjsu.edu
Neelam Keshwani, Technical Lead. Neelam.Keshwani@sjsu.edu
Ha Luu, Analyst/Programmer. Ha.Luu@sjsu.edu
Ngoc Nguyen, Administrative Support Coordinator. Ngoc.t.nguyen01@sjsu.edu
Ryan Poyet, Administrative Support Coordinator. Ryan.Poyet@sjsu.edu
Gale Shorter, Administrative Support Coordinator, Gale.Shorter@sjsu.edu
Counselor and Advisor Unit
Jared Blanton, Advisor/Verification Specialist (Last Name A-H)
Jared.Blanton@sjsu.edu
Anthony Bettencourt, Senior Lead Counselor and Federal Work Study Coordinator
Anthony.Bettencourt@sjsu.edu
Christine Cha, Assistant Director, Scholarship
Christine.Cha@sjsu.edu
Karen Eul, Scholarship Advisor
Karen.Eul@sjsu.edu
Thu Houang, Advisor/Verification Specialist
Thu.Houang@sjsu.edu
Jenisha McCoy, Scholarship Advisor
Jenisha.McCoy@sjsu.edu
Kim Ngo, Advisor/Verification Specialist (Last Name Q-Z)
Kim.Ngo@sjsu.edu
Thuy Oka, Counselor/State Programs Coordinator (Cal Grant, CHAFEE & Cal National Guard)
Thuy.Oka@sjsu.edu
Philip Smith, Counselor/Direct Loan Coordinator (Subsidized/Unsubsidized, Parent and Graduate Plus, Alternative Loans)
Philip.Smith@sjsu.edu
Dung Tran, Advisor/Verification Specialist (Last Name I-P)
Dung.Tran@sjsu.edu