Health/Safety Protocols

All members of the campus community are expected to fully comply with the protocols and guidelines outlined in this section to ensure the well-being of our campus community.


Before Coming to Campus

Symptom Monitoring

Students, faculty, and staff who have been instructed or permitted to return to campus must conduct symptom monitoring every day before traveling to (or, for on-campus residents, moving through) campus. You must be free of ANY symptoms potentially related to COVID-19.

At this time, these symptoms include one or more of the following:

  • Cough
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Repeated shaking with chills
  • Runny nose or new sinus congestion
  • Muscle pain or body aches
  • Headache
  • Sore throat
  • Fatigue
  • Nausea
  • Vomiting
  • Diarrhea 
  • New Gl symptoms
  • New loss of taste or smell

You may not return to campus if you have:

Traveled to/from a country that has been flagged by the Centers for Disease Control and Prevention's (CDC) travel advisory within the last 14 days, 

Been in close contact with someone who has traveled to/from one of the countries on the CDC’s travel advisory within the last 14 days, 

Tested positive for COVID-19. The local Public Health Department will be notified by the testing agency when an individual tests positive for COVID-19. Even if you aren’t exhibiting symptoms, SJSU requests that you complete a “Reporting a Case of COVID-19” online form. A report case manager will contact you shortly after the initial survey. They will offer support resources and inquire about recent on-site activity and university related contacts that could require notification.

Contact Tracing

If you test positive for COVID-19 in Santa Clara County, someone from the County of Santa Clara’s contact tracing team will contact you. This procedure is used to help inform you of care and resource options, as well as help identify other people you might have come in contact with, in order to properly take precautions to prevent the spread of the virus. You will be interviewed on the following topics:

  • Symptom monitoring and care access:
    • How are you feeling;
    • Do you have access to a primary care provider? If not, you will be provided resources on how to be connected to one;
    • How to monitor your symptoms;
    • How to properly isolate and quarantine yourselves in their residence;
    • If you cannot safely isolate and quarantine yourself in their residence (e.g., no private space to do so), you will be referred to housing resources and services.
  • You are considered a close contact of a COVID-19 positive person if you were within 6 feet for 15 minutes or more, regardless of whether either person was wearing a face covering, during the period the COVID-19 positive person is considered contagious.

Contact tracers will then follow-up with the individuals identified by you in order to notify them, encourage them to quarantine themselves, educate them on self-monitoring, and provide resources as needed. They will also be interviewed for potential individuals they were in contact with within a certain time period and contact tracing protocols will be repeated with those individuals.

Please note, that contact tracers will never ask for financial information, social security numbers, or for immigration status/citizenship.

Populations at Higher Risk for COVID-19 Infection

According to the CDC, individuals with certain conditions may have a higher risk for COVID-19 infection. Those conditions may include:

  • Older adults (aged 65 years and older)
  • People with HIV
  • Asthma (moderate-to-severe)
  • Chronic lung disease
  • Diabetes
  • Serious heart conditions
  • Chronic kidney disease being treated with dialysis
  • Severe obesity
  • Being immunocompromised

Employees who have been instructed to return to work on-site and have concerns about doing so due to a medical condition that places them in a higher risk group, those who are pregnant, or those who wish to seek ADA reasonable accommodations related to returning to the workplace should visit the Employment Accommodations Resource Center (EARC) website or call 408-924-6003. Students who have concerns should visit the Accessible Education Center website or call 408-924-6000.


Personal Health and Safety Practices

Due to the potential asymptomatic nature of COVID-19, one could spread the virus without feeling sick. Therefore, the SJSU campus community is expected to follow the personal health and safety practices.

Physical Distancing

Keeping space between you and others is one of the best tools to avoid being exposed to the COVID-19 virus and slowing its spread. Since people can spread the virus before they know they are sick, it is important to stay away from others when possible, even if you have no symptoms. Physical distancing is important for everyone, especially to help protect people who are at higher risk of getting very sick. When on campus, students, faculty, and staff must follow these physical distancing practices:

  • Stay at least 6 feet (about 2 arms’ length) from other people at all times
  • Do not gather in groups of 10 or more
  • Stay out of crowded places and avoid mass gatherings
  • Only allow 1 person per 200-300 square feet of office space depending on other factors such as ventilation and amount of time space will be inhabited

Face Coverings/Masks

Campus community members are encouraged to wear their own personal face covering/mask. Face coverings or masks must be worn by all students, faculty, and staff on campus when likely to be in close proximity to others and in outdoor and indoor public settings where other physical distancing measures are difficult to maintain (e.g., common work spaces, meeting rooms, classrooms, etc.). 

SJSU has purchased face coverings/masks that will be available for returning students, faculty, and staff at:

  • Facilities Development & Operations building (intersection of San Fernando and 9th Street, across from the North Garage)
  • Parking Offices in the 7th Street Garage
  • Student Wellness Center

Face coverings/masks will also be available on SJSU buses coming from South Campus Parking when shuttle service resumes in January 2021.

For more information on face coverings/masks, visit the Face Coverings/Mask section of the SJSU Adapt plan.

Goggles/Face Shields

Students, faculty, and staff do not need to wear goggles or face shields as part of general activity on campus. Good hand hygiene and avoiding touching your face are generally sufficient for non-healthcare environments.

Coughing/Sneezing Hygiene

If you are in a private setting and do not have on your cloth face covering, remember to always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow. Then throw used tissues in the trash. Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Handwashing

Wash your hands often with soap and water for at least 20 seconds, especially after you have been in public places, or after blowing your nose, coughing, sneezing, or touching your face. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry. Avoid touching your eyes, nose and mouth, and wash your hands after touching your face.

Before and after eating, you should wash your hands thoroughly to reduce the potential transmission of the virus. If eating on campus, you should wear your mask or face covering until you are ready to eat and then replace it afterward. Eating establishments must meet requirements to allow at least six feet of distance between each customer, including lines and seating arrangements. Individuals should not sit facing one another. Employees are encouraged to take food back to their office area or eat outside, if this is reasonable for your situation.

  • Individuals are encouraged to place their Student Union food order through the Boost mobile app to limit crowding in the food court.
  • Individuals should only approach the restaurant counters to place orders (if they are unable to order and pay through the mobile app) or to retrieve their completed order.
  • Bottled or canned beverages will be sold. The soda fountains will be removed or placed out of service.

Hand Sanitizer

Hand sanitizer will be available for returning students, faculty, and staff at:

  • Facilities Development & Operations building (intersection of San Fernando and 9th Street, across from the North Garage)
  • Parking Offices in the 7th Street Garage
  • Student Wellness Center

Gloves

Healthcare workers in high-risk areas should use gloves as part of PPE (Personal Protective Equipment), but, according to the CDC, gloves are not necessary for general use and do not replace good hand hygiene. Washing your hands often is considered the best practice for common everyday tasks. Gloves are encouraged if you are using an EPA-approved disinfectant to clean your workstation or other shared equipment.

Gloves will be available for returning students, faculty, and staff at:

  • Facilities Development & Operations building (intersection of San Fernando and 9th Street, across from the North Garage)
  • Parking Offices in the 7th Street Garage
  • Student Wellness Center

Cleaning and Disinfection

Custodial teams will clean office and work spaces based on CDC guidelines for disinfection and Environmental Health & Safety protocols. Facilities Development & Operations (FD&O) will also maintain hand sanitizer stations at major building entrances, elevator stops and high-traffic areas. Mechanical, electrical, plumbing and monitoring systems will be assessed and readied prior to reopening of buildings.

In addition to cleaning and disinfection provided by FD&O, building occupants should also wipe down surfaces or equipment in shared-space locations before and after use. Examples include copiers, printers, computers, A/V and other electrical equipment, coffee makers, desks and tables, light switches, door knobs. Departments can request EPA-approved disinfection and cleaning supplies from FD&O.


Use of Shared and Public Spaces and Transportation

Public Transportation/SJSU Park & Ride Lot Shuttle Service

If you take public transportation or use SJSU Park & Ride Lot Shuttle Service (when it resumes in January 2021), wear a mask before entering the bus and avoid touching surfaces with your hands. Upon reaching your stop, wash your hands or use hand sanitizers that contain at least 60% alcohol as soon as possible and before removing your mask.

Restrooms

Signage outside a restroom will indicate whether it is in use. If in use, floor markings will indicate where individuals should wait to create appropriate physical distance. Use of restrooms should be limited based on size to ensure at least six feet of distance between individuals. Wash your hands thoroughly afterward to reduce the potential transmission of the virus. Use a paper towel to turn off the water faucet, unless the facility has a touchless faucet. Use a paper towel to open the door while exiting the restroom to prevent coming into contact with high touch areas.

Elevators

No more than 2–3 people may enter an elevator at a time, so please use the stairs whenever possible. Elevator floors will be marked to indicate where people should stand to maximize distance. If you are using the elevator, wear your face covering/mask and avoid touching the elevator buttons with your exposed hand/fingers, if possible. Wash your hands or use hand sanitizers that contain at least 60% alcohol upon leaving the elevator.

Give priority elevator use to the disabled and/or individuals using:

  • wheelchairs, 
  • medical mobility scooter, 
  • walkers, 
  • canes, 
  • crutches,
  • or individuals with lower extremity cast, brace or splint.

Enter/Exit Control

Entry to buildings will be regulated. A Tower ID card/badge is required for entry to all buildings, and you may not hold or prop open exterior doors for any other person.

Facilities Development & Operations (FD&O), supervising managers, and department and building coordinators will identify usable building access points and coordinate arrival and departure times of staff to reduce congestion during typical “rush hours” of the business day. Staff arrival and departures will be scheduled in 30-minute increments to reduce personal interactions at building access points, hallways, stairs/elevators, etc.

Once you have been instructed or permitted to return to the campus, you should report to your office or classroom through the designated building access and at the designated time to limit the number of people entering and exiting buildings at any one time.