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Click Here to review the Aetna Student Health Plan Design and Benefits Summary 2023-2024
Mandatory Health Insurance for International Students
All programs at IG are held in-person. All F-1 students who will be attending IG programs on the SJSU campus are required to purchase the mandatory health insurance plan (offered at International Gateways) before their program start date. F-1 students must show proof of health insurance to attend classes.
The health insurance plan offered by IG, is a comprehensive low-cost insurance plan that includes coverage for illness and injury, medical evacuation and repatriation.
If you would like coverage during flight and travel time to the United States, we suggest purchasing travel insurance for the period of time before your JCB insurance coverage comes into effect.
Spouse/children insurance is NOT available on the IG sponsored plan. Search online to find several insurance options or you can find a few by clicking here. Purchase coverage for your spouse and children online at your own risk. JCB and IG maintain no association with or responsibility for any Non-IG plans purchased and will not provide enrollment and/or support associated with any Non-IG plans.
Instructions to Purchase SJSU IG Health Insurance Plan
SJSU approved health insurance plan is administered by JCB however your insurance provider will be Aetna. Please purchase your health insurance from the JCB website. Follow these steps to purchase the correct plan:
- Go to the JCB website
- Type in “International Gateways - SJSU”
- Select “2021-2022 International Gateways Students”
- Select the correct health insurance term
- Input your information and payment instruction as instructed
How to obtain your insurance ID card
The Aetna insurance company does not print and mail medical insurance cards. All cards will be electronic and can be obtained in the following way:
Your school specific Aetna Student Health webpage
- Go to www.aetnastudenthealth.com
- Select your school name from the drop-down menu and click on view your school
- Select the “Print Your ID Card” link
- Enter your SJSU ID number and DOB in the field and click the “View Card” button
- Select your ID card
- Select Print your ID Card
Filing a Claim
Students must mail the claim bills directly to AETNA, not through the International Gateways office. Remember to keep a copy of your receipts and bills for your own records before mailing them out. If you have copies of your receipts and need assistance filing a claim, you can come to the International Gateways office and a staff member can assist you.
*International Gateways and SJSU are not responsible for lost bills or any claims not rendered by Aetna or any other health insurance companies.
The Supplemental Medical Evacuation and Repatriation plan is ONLY for International Gateways students who have a campus approved Medical Insurance policy.
You will receive more information about the health insurance plan upon arrival during the first week of classes. If you have any questions about health insurance or not sure which health insurance plan to purchase, please email us at firstname.lastname@example.org your FULL NAME, student ID number, and your question. Please allow one to two business days for our office to reply to your email.