General Contact Information

International Student and Scholar Services (ISSS)

Location: Student Union - CPGE
Phone: 408.924.5920 

Book an Appointment Online Below

**Effective 03/17/2020, ISSS will be converting to a Zoom (virtual) advising format for a temporary period of time until the Santa Clara County Shelter-in-Place order has been lifted. **

Office Hours: Monday - Friday 9:00 a.m. - 4:00 p.m. (We will be open Monday through Thursday during the summer, from June 1 to August 3). 

Online appointment booking now available! Please click on the "Advisor" links below to book an advising appointment.

Appointments are mainly reserved for matriculated SJSU students and graduates on OPT/STEM OPT with an I-20 from SJSU.
If you are an admitted student and have not started your studies at SJSU, please review the  Pre-Arrival page and the FAQ for incoming international students, or email your questions to If need be, we will contact you and schedule an appointment.

Please review the following instructions on how to request an appointment.


Front Desk Q/A Zoom

Do you have a quick question for the ISSS front office team? If so, please join us at the following times to ask your “quick” questions: 

Starting Monday, June 8th, we will be offering the following times for “front desk” type questions:

 Monday  Tuesday  Wednesday  Thursday Friday 
8 am - 9:30 am 1 pm to 2:30 pm 8 am - 9:30 am 1 pm to 2:30 pm Not offered 
Click to join Click to join Click to join Click to join

Click onto the Front Desk Q/A Zoom Link.
Intake will be on a first-come-first serve basis. 
You will be placed in queue in a waiting room until it is your turn. 


Types of “quick” questions include:

  • Insurance
  • Travel
  • Social Security
  • Enrollment verification

Examples of general questions:

  • Which form should I complete?

  • I am not sure who to contact on campus, Can you help?


If your questions are more intricate, you will be referred to make an advising appointment

Appointment Advising via Zoom (Now from 9:00 a.m. to 11:00 a.m. & 2:00 p.m. to 4:00 p.m.):

 Monday  Tuesday  Wednesday  Thursday Friday 
9:00 a.m. - 11:00 a.m. & 2:00 p.m. - 4:00 p.m.
Suzanne Pendergrass James T. Coon Linda Harris Soo-Jin Sohn No Appointments 
Linda Harris Soo-Jin Sohn Sarah Layne  James T. Coon
 Sarah Layne     Suzanne Pendergrass