International Student Advising

International Student and Scholar Services (ISSS)

Location: Student Union - CPGE
Phone: 408.924.5920 

Booking an Appointment

Office Hours: Monday - Friday 9:00 a.m. - 4:00 p.m (all times are PST). 

ISSS offers both Front Desk Q&A for quick questions and Advisor Appointments for more in-depth questions. Appointments are mainly reserved for matriculated SJSU students and graduates on OPT/STEM OPT with an I-20 from SJSU.

Please refrain from booking multiple appointments for the same topic with different advisors. All ISSS advisors follow the same policies and advising practices. An advisor will cancel your appointment if they see you have scheduled one with another advisor to ensure advising availability for other students.  

If you are an admitted student and have not started your studies at SJSU, please review the Pre-Arrival page and the FAQ for incoming international students, or email your questions to If need be, we will contact you and schedule an appointment.


Front Desk Q&A

Do you have a quick question for the ISSS front office team? If so, please join us at the following times to ask your “quick” questions. Please note that all times are in PST (California times). 

Zoom or Telephone Front Desk Q&A

 Monday  Tuesday  Wednesday  Thursday Friday
2:00-4:00pm 2:00-4:00pm 2:00-4:00pm 2:00-4:00pm 2:00-4:00pm
Click to join Click to join Click to join Click to join Click to join

Click onto the Front Desk Q&A Zoom Link.
Intake will be on a first-come-first serve basis. 
You will be placed in queue in a waiting room until it is your turn. 


In-Person Front Desk Q&A

Monday Tuesday Wednesday Thursday Friday

9:00-11:00am & 2:00-4:00pm

9:00-11:00am & 2:00-4:00pm 9:00-11:00am & 2:00-4:00pm 9:00-11:00am & 2:00-4:00pm Zoom Q&A. See above.


Appointment Advising

For more in-depth questions please book an advising appointment. For quick questions, visit our Front Desk Q&A. Please note that all times are in PST (California times). 

                 Zoom or Telephone Appointment Advising

 Monday  Tuesday  Wednesday  Thursday        Friday
9:00 a.m. to 11:00 a.m. & 2:00 p.m. to 4:00 p.m.
Sarah Layne Linda Harris Soo-Jin Sohn Suzanne Pendergrass James Coon 
Linda Harris Suzanne Pendergrass James Coon Sarah Layne Linda Harris
James Coon Sarah Layne Suzanne Pendergrass Soo-Jin Sohn Soo-Jin Sohn 
 Soo-Jin Sohn James Coon Sarah Layne  Linda Harris  


In-Person Appointment Advising 

Monday Tuesday Wednesday Thursday Friday
                        2:00-4:00pm Zoom advising. Book above.
Click HERE for Advisor 1
Click HERE  for Advisor 2

- All appointments will be held in the 2nd Floor Conference Room of the CPGE building.
- Please check in at the front desk reception area located on the first floor of CPGE when you arrive

Types of “quick” questions include:

  • Insurance
  • Travel
  • Social Security
  • Enrollment verification
  • SEVP Portal issues
  • Which form should I complete?

  • I am not sure who to contact on campus. Can you help?


If your questions are more intricate, you will be encouraged to make an advising appointment.