International Student Advising

International Student and Scholar Services (ISSS)

Location: Student Union - CPGE
Phone: 408.924.5920 
Email: international-office@sjsu.edu

Booking an Appointment

Office Hours: Monday - Friday 9:00 a.m. - 4:00 p.m (all times are PST). 

ISSS offers both Front Desk Q&A for quick questions and Advisor Appointments for more in-depth questions. Appointments are mainly reserved for matriculated SJSU students and graduates on OPT/STEM OPT with an I-20 from SJSU.

Please refrain from booking multiple appointments for the same topic with different advisors. All ISSS advisors follow the same policies and advising practices. An advisor will cancel your appointment if they see you have scheduled one with another advisor to ensure advising availability for other students.  

If you are an admitted student and have not started your studies at SJSU, please review the Pre-Arrival page and the FAQ for incoming international students, or email your questions to international-office@sjsu.edu. If need be, we will contact you and schedule an appointment.

 

Front Desk Q&A

Do you have a quick question for the ISSS front office team? If so, please join us at the following times to ask your “quick” questions. Please note that all times are in PST (California times). 

Zoom or Telephone Front Desk Q&A

 Monday  Tuesday  Wednesday  Thursday Friday
1:30-3:00pm 1:30-3:00pm 1:30-3:00pm 1:30-3:00pm 10am-12pm 1:30-3:00pm
Click to join Click to join Click to join Click to join Click to join

Click onto the Front Desk Q&A Zoom Link.
Intake will be on a first-come-first serve basis. 
You will be placed in queue in a waiting room until it is your turn. 

 

In-Person Front Desk Q&A

Monday Tuesday Wednesday Thursday Friday

9:00-11:00am & 2:00-4:00pm

9:00-11:00am & 2:00-4:00pm 9:00-11:00am & 2:00-4:00pm 9:00-11:00am & 2:00-4:00pm Not Available (virtual only)

 

Appointment Advising

For more in-depth questions please book an advising appointment or visit us during walk-in advising hours. For quick questions, visit our Front Desk Q&A. Please note that all times are in PST (California times). 

                 Zoom or Telephone Appointment Advising

 Monday  Tuesday  Wednesday  Thursday        Friday
9:00 a.m. to 11:00 a.m. & 2:00 p.m. to 4:00 p.m.
 Soo-Jin Sohn Suzanne Pendergrass Soo-Jin Sohn Suzanne Pendergrass  Soo-Jin Sohn
Suzanne Pendergrass  Soo-Jin Sohn Suzanne Pendergrass  Soo-Jin Sohn Lena Meadows
Lena Meadows Lena Meadows Lena Meadows Lena Meadows Victoria Hudak
Victoria Hudak Victoria Hudak Victoria Hudak    

 

In-Person Walk-In Advising 

Monday Tuesday Wednesday Thursday Friday

9:00am-11:00am

2:00pm-4:00pm

9:00am-11:00am

2:00pm-4:00pm

9:00am-11:00am

2:00pm-4:00pm

 2:00pm-4:00pm Not Available (virtual only)

 

- All walk-ins will be held on the 2nd Floor of the CPGE building.
- Please check in at the front desk reception area located on the first floor of CPGE when you arrive.


Types of “quick” questions include:

  • Insurance
  • Travel
  • Social Security
  • Enrollment verification
  • SEVP Portal issues

  • Which form should I complete?

  • I am not sure who to contact on campus. Can you help?

 

If your questions are more intricate, you will be encouraged to make an advising appointment.