IT Self-Service

Open a support ticket if you need help. Find answers to your questions by researching the IT website. If you don't find what you're looking for, please open a help ticket.

If you need help with your password, we can help you with setting or resetting your password. Available for first-time, current or form/open university students.

Security has become an important topic for interacting in a digital age. Please check out the Security Forms available to help you get and stay safe at SJSU.

Duo Multi-Factor Authentication
Once Duo MFA is activated on your device, it authenticates anywhere and anytime, making it much more difficult for unauthorized users to exploit weak or stolen credentials and gain access to your system or data.

Provides secure, online access and support to various applications and services. This portal is designed to simplify and streamline your experience with a variety of SJSU applications.

SJSU students, faculty, and staff have access to a collection of software applications for general computing, research, and multimedia development.

Provides secure, online access and support to various applications and services. This portal is designed to simplify and streamline your experience with a variety of SJSU applications.

Secure, web-based remote access, also known as “virtual private network” (VPN) to the Campus Community. VPN allows those outside of SJSU network access to restricted resources (such as connecting to file shares, servers, desktops) on the SJSU network as if you’re physically located on the SJSU campus.

These tutorials will help you navigate and learn terminology throughout PeopleSoft. This reference material is provided for students, student records administration, and faculty.