DocuSign is an application that provides electronic signature technology and digital transaction management services for facilitating electronic exchanges of contracts and signed documents. It allows users to securely upload, sign and send documents requiring signature, thereby eliminating the need for paper documentation.


Any Faculty or Staff member with a valid SJSUOne ID may use the service for business-related purposes.

How To Request

This is a self-service resource available via


Standard: Electronic and Digital Signatures  [pdf]defines requirements for the use of electronic and digital signatures within SJSU, its Auxiliaries and outside entities.

Video Tutorials

Video Tutorials - Google

Knowledge Base

DocuSign Phishing

SJSU DocuSign emails will always come from a "" email address.

For more information on how to identify and report malicious email, please watch our quick videos about Frauds and Scams or read "Combating Phishing: A Proactive Approach [pdf]" written by DocuSign.

Read more about DocuSign Phishing.


For support on DocuSign, submit a help request.