Testing Instructions
Please refer to this guide for step-by-step instructions on how to dispense and activate your test kit. SJSU students, staff, and faculty may pickup and activate one test per week.
Please note: A smartphone is required to access the test kit from the vending machine. If you do not have a smartphone, please contact University Personnel at up-vaccine-mgmt@sjsu.edu or (408) 924-2250.
-
Scan the login QR code on the vending machine with your smartphone to access the Student Wellness Center Patient Portal or visit sjsuportal.pointnclick.com and enter your date of birth. You must be logged in to SJSUOne in order to access the portal.
-
Click the “Get a ShieldT3 Covid-19 Test” tab on the Patient Portal then scan the "Dispense Test" QR code on the vending machine screen using your smartphone. Please check the machine for your dispensed test.
-
When you’re ready to provide a sample, you must activate the test kit in the Student Wellness Center Patient Portal by clicking the “COVID Test Self Collect Activation” tab.
-
Follow the instructions to connect your test kit with your health record on the Patient Portal. Failure to activate your test will prevent the lab from processing your sample.
-
Collect your test sample. To collect a successful sample, please watch this video for step by step instructions (also available in Spanish). Do not eat, drink, chew gum, use mouthwash, or smoke within 60 minutes of taking the test. If your sample is rejected, you will have to retake the test. Collect your test sample outside or at home. Please do not use public spaces such as bathrooms or hallways where you may expose others.
-
Drop off your completed test kit in the locked box next to the vending machine in the Student Wellness Center or the Student Union. Test kits from these drop boxes will be collected Monday - Friday at 2:30pm. Samples are only viable for 24 hours after the test is activated. If you drop off your sample after the pick up time, your test will be processed the next day. No drop-offs are accepted between Friday at 2:30 p.m. and Monday at 8:30 a.m.
- You will receive a secure message from the Student Wellness Center Patient Portal via email when test results are ready to view. Log in to view your results, when available.
Please note: COVID-19 community levels may fluctuate throughout the semester. Be prepared to stay flexible and ready to adhere to increased safety measures when needed. If
Santa Clara County CDC metrics move to a "High" Community Level, SJSU will change safety strategies with one week’s notice and will move back to required testing.
