Freund, Louis E

Lou Freund

Director, Graduate Program in Human Factors and Ergonomics Department of Industrial & Systems Engineering




Preferred: (408) 924-3890


Engr 485I

San Jose State University
One Washington Square
San Jose, California 95192-0085

HFE Classes Offered

(not all classes are offered on a regular basis.)

  • ISE 210 - Human Factors/Ergonomics
  • ISE 212 - Human Factors Experiments
  • ISE 298 - Culminating Projects 


  • Doctor of Philosophy, Univ Of Michigan Ann Arbor, 1969


Dr. Freund is currently the Director of the Graduate Program in Human Factors and Ergonomics. He is also a Professor of the Department of Industrial & Systems Engineering at San Jose State University, where he has been on the faculty since 1986. The Department is ABET accredited and currently has approximately 100 undergraduate and 60 graduate students (MS degree). Dr. Freund teaches in the areas of human factors engineering, work measurement, process (quality) control, system simulation, and engineering economics. He also consults in the area of workplace design, process control, systems simulation, database research, and organizational re-engineering projects.

Following completion of his graduate studies and military service, Dr. Freund joined the industrial engineering faculty at the University of Missouri in 1971. While at Missouri, he directed the Health Care Systems Training Grant for doctoral students in industrial engineering and obtained and directed a research grant related to measuring the difficulty of nursing assignments in inpatient nursing units. He also introduced an undergraduate Human Factors Engineering course and developed the department's lab capabilities in that area.

He joined Medicus Systems Corporation in 1975 and advanced to the position of Senior Vice President. While with Medicus, he directed management engineering programs at Medicus client sites, developed a nurse staffing product and business, directed the Client Services group of Spectra Medical Systems (a Medicus subsidiary), and had responsibility for Medicus' western region management engineering business. Between 1982 and 1986, Dr. Freund worked as an independent consultant in health care systems. His projects included operating room management systems design and implementation and nurse staffing studies.

Dr. Freund joined the faculty at San Jose State University in 1986 as an Associate Professor of Industrial and Systems Engineering. He was tenured and promoted to full Professor in 1992. His areas of concentration have been in the development of the Human Factors / Ergonomics areas. In 1992, Dr. Freund formed the Silicon Valley Ergonomics Institute at SJSU. The Institute promotes educational, research, and applications oriented programs in HF/E. It introduced ErgoCon, the Silicon Valley Ergonomics Conference and Exposition in May, 1995. He also formed and was the first Director of the SJSU interdisciplinary MS degree program in Human Factors / Ergonomics. This 30 semester unit program now has an enrollment of 58 students (and 9 graduates) from a wide range of undergraduate backgrounds.

Between 1985 and 1995 Dr. Freund was also continuously engaged as a consultant with MECON Associates of San Ramon California. His projects included developing and testing an acuity system for hemodialysis patients (with the American Nephrology Nurses Association), developing inpatient acuity and nurse staffing methodologies, developing an economc process control approach to nurse staffing decisions with a hospial client, and participating in hospital wide resource utilization evaluations using the MECON PEERx database. He also developed and published brief studies relating to hospital operations based on the PEERx database.

He served as the Director of the Health Services Division of the Institute of Industrial Engineers (IIE) from 1977 - 79. In 1988 Dr. Freund was elected to the founding Board of the Society for Health Systems (SHS) of the Institute of Industrial Engineers. He served as the President of SHS in 1991, during which time he founded the Directors of Management Engineering (DOME) Forum. In 1992, he received the SHS Special Citation for Contributions to Industrial Engineering in Health Services. He has been a member of the Board of Directors of the Healthcare Information and Management Systems Society (HIMSS) and a member of the Health Applications Section Council of the Operations Research Society of America (ORSA). He has held various posts with these organizations such as Journal Issue Editor, newsletter editor, Conference Chair, and Conference Program Chair. He also served for several years as Faculty Advisor to the IIE Student Chapter at San Jose State. Currently, Dr. Freund is serving as the IIE Region VII Vice President.

His recent research interests have been in the application of process control models to problems in health care systems. He is currently working on a decision support system to assist physicians in managing the epo dosing regimens of chronic hemodialysis patients.

He resides in Sunnyvale California with his wife, Alice, a portrait artist.