SAN JOSÉ STATE UNIVERSITY

SJSU Home : Procurement and Support Services : Shipping/Receiving : Outbound Parcels (Shipping) : Returns

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Packaging Returns

• It is the campus department's responsibility to make sure that returned product(s) are packed properly before shipping.
• Whenever possible, pack product(s) in their original packaging.
• Fragile product(s) must be wrapped with packing material for protection.
• Upon request, we can assist you in packaging your shipment and in providing limited packing supplies such as peanuts.
• We strongly encourage you to insure your shipment in case it's damaged in transit.

Return Instructions

• Return/On a PO: Return instructions related to a purchase order from a Web Requisition (not RapidReq).
• Return/On a RapidReq: Return instructions related to a purchase order from a RapidReq.
• Return/Not on PO: Return instructions not related to a purchase order.

Related Information

San José State University - Home of the Spartans
One Washington Square - San José, California USA, 95192
408-924-1000