Patient Rights

Patient Bill of Rights:

  • To be treated with respect, consideration and dignity.
  • To be given privacy during discussion, examination and treatment.
  • To have all communications and records pertaining to your health care be kept confidential.
  • To be provided information concerning you diagnosis, treatment and prognosis in language you understand.
  • To approve or refuse the release of information regarding your health care.
  • To receive reasonable continuity of care and know the names and the titles of those participating in your health care.
  • To refuse treatment at any time.
  • To be informed of Student Health Center's policies regarding your rights and responsibilities, and availability of service.
  • To use the Student Health Center process to effectively express concerns and suggestions about the clinic.

Patient Responsibilities:

  • To present accurate identifying information.
  • To arrive on time for appointments and to cancel appointments ahead of time so that other patients may utilize that time.
  • To know the name of your health care professional.
  • To present details of illness of complaint accurately to assure your proper evaluation and treatment.
  • To cooperate responsibly with all persons involved in the health care process.
  • To ask for clarification whenever information or instructions are not understood.
  • To participate fully in you health care.
  • To pay for services received.
  • To behave appropriately and in conformity with San Jose State University's Student Code of Conduct.
  • To obtain adequate health insurance, if possible, be familiar with policy coverage, and provide information, if needed, for appropriate provider referral.

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