Patient Rights


The entire SJSU Student Health Center staff is dedicated to providing health care services with constant attention to the following:

Patient Bill of Rights:

  • To be treated with respect, consideration and dignity.
  • To be given privacy during discussion, examination and treatment.
  • To have all communications and records pertaining to your health care be kept confidential.
  • To be provided information concerning your diagnosis and treatment.
  • To approve or refuse the release of information regarding your health care.
  • To receive reasonable continuity of care and know the names and the titles of those participating in your health care.
  • To refuse treatment at any time.
  • To change providers if other providers are available.
  • To be informed of Student Health Center's policies regarding your rights and responsibilities, and availability of service.
  • To use the Student Health Center process to effectively express concerns and suggestions about the clinic.
  • To refuse to participate in research.

Patient Responsibilities:

  • To present accurate identifying information.
  • To arrive on time for appointments and to cancel appointments ahead of time so that other patients may utilize that time.
  • To know the name of your health care professional.
  • To present details of illness of complaint accurately to assure your proper evaluation and treatment.
  • To cooperate responsibly with all persons involved in the health care process.
  • To ask for clarification whenever information or instructions are not understood.
  • To participate fully in your health care.
  • To pay for services received.
  • To behave appropriately and in conformity with San Jose State University's Student Code of Conduct(Behavior not consistent with the Student Code of Conduct can result in referral to other university offices.)
  • To provide, if possible, a responsible adult to transport you from the Student Health Center and remain with you for 24 hours, if required by your provider.
  • To bring a picture I.D. to every visit.



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