San José State University : Student Health Center : Patient Rights

Patient Rights

To be treated with respect, consideration and dignity.
To be given privacy during discussion, examination and treatment.
To have all communications and records pertaining to your health care be kept confidential.
To be provided information concerning you diagnosis, treatment and prognosis in language you understand.
To approve or refuse the release of information regarding your health care.
To receive reasonable continuity of care and know the names and the titles of those participating in your health care.
To refuse treatment at any time.
To be informed of Student Health Center’s policies regarding your rights and responsibilities, and availability of service.
To use the Student Health Center process to effectively express concerns and suggestions about the clinic.

To present accurate identifying information.
To arrive on time for appointments and to cancel appointments ahead of time so that other patients may utilize that time.
To know the name of your health care professional.
To present details of illness of complaint accurately to assure your proper evaluation and treatment.
To cooperate responsibly with all persons involved in the health care process.
To ask for clarification whenever information or instructions are not understood.
To participate fully in you health care.
To pay for services received.
To behave appropriately and in conformity with San Jose State University’s Student Code of Conduct.
To obtain adequate health insurance, if possible, be familiar with policy coverage, and provide information, if needed, for appropriate provider referral.

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