University Help Desk

Your first point of contact for technical support is the University Help Desk. You can email help@help.sjsu.edu, call (408) 924-2377 or stop Clark Hall first floor room 102 for assistance. Please see their "What to do first" page before calling.

MySJSU and Online Learning Resources

• MySJSU
• eCampus (Desire2Learn)
• CSU Online Center for Excellence in Teaching & Learning

Email and Web Account Management

• Campus Email Information
• SJSUOne - Consolidated password account for wireless Internet and other web based applications.
• Log in to SJSU Email
• • Google SJSU Gmail, ends in @sjsu.edu
  • Student e-mail, ends in @students.sjsu.edu

Wireless Internet

To connect securely to SJSU's wireless networks you will need to:

1. Have a working WiFi (wireless) network device with the connection turned on.
2. Have your Tower ID.
3. Use the Tower ID to set up your SJSU One account with password
4. Open your browser. Log into SJSU Wireless with your SJSU One account and password.

Computer Labs, Laptop Services and Software

• Computer Service Center (Repair, laptop rentals, printing and more)
• CSU Software Licensing
• Wireless Laptop Project
• King Library Student Computer Services (Laptop and iPad rentals, electronic resources)
• The Stage (Computer lab in Academic Success Center)

Meeting Spaces

• Academic Success Center
  • Incubator Classroom and Conference Room
  • Fishbowl Meeting Rooms
• Student Union Event Services
• Associated Students Conference Rooms
• King Library Meeting Rooms

Technology & Media

• Equipment/Media Reservations
• Media Production
• Video Services
• Web Services
• Information Technology Services