Due to the COVID-19 pandemic, the Office of the Registrar staff will be working remotely.  Consequently, transcript processing takes 5 to 10 business days to be mailed. PDF version is highly encouraged.

Official Transcripts

  • FASTEST METHOD is to order a PDF copy. To be eligible, you must have attended all classes after 1991.
  • Order your official SJSU transcripts online:

Unofficial Transcripts

Log into your MySJSU to access your unofficial transcript. If you no longer have access to MySJSU, you must order an official transcript.

Transcript Content

Your transcript is a complete record of all undergraduate and graduate courses taken at SJSU. This includes semesters, course information, grades, cumulative grade point averages, and degree if applicable. Courses taken at another school will not print on your SJSU transcript. 

Delivery Options and Order Processing

Faster - Digital Version

This option is only available to students who attended after 1991. An electronic version of your transcript is available as Secure PDF files and typically processed within one business day.

Slower - Paper Version

This option is available to all students. Paper copies are placed in sealed envelopes. We process requests in 3-7 business days (not including shipping). Standard shipping is by first class mail and delivery times are vary based on destination address. Other expedited shipping options are available for additional fees.

If you attended SJSU before 1992, your request may require additional processing time. These orders are only available in hard copies(paper version).


San Jose State University does not charge for transcripts. However, our vendor charges $2.25 per copy to process online orders which includes standard U.S. mail delivery. They offer expedited shipping for an additional fee.

Students may request a free copy of their transcript by using the written request form. Processing time is 4 weeks.


If you have a hold on your academic record, you will need to clear the hold before we process your order. Please contact the department that placed the hold.

Cover Letters / Attachments

If your institution requires you to include a cover letter or attachment with your transcript, you can submit a PDF version of your document with your order. We will include your attachment along with your transcript.

Order Confirmation / Status

After you place your online order, you will receive two email notifications:

  1. Confirmation with your order number.
  2. When we have released your transcript for delivery.

If you have questions about the transaction, contact our customer support team at (847) 716-3005 and provide your order number.

Additional Questions?

Email the Registrar’s office at or have a live chat with our staff from Registrar Website.