About Us

Mission Statement

Vital to the success of the mission of SJSU in serving students, Counseling and Psychological Services (CAPS) advances personal development, enhances student learning, and addresses life crises by providing culturally inclusive mental health services and educational counseling. 

Agency Objective

CAPS provides quality services to students so they can achieve their goals of becoming successful graduates of San José State University, both academically and socially. To fulfill this objective, we look at the whole student and provide guidance and tools to become productive and well rounded. Professionally trained psychologists, social workers, and counselors are available for students on an individual, couple, or group basis for counseling on a variety of psychological and academic issues. In addition, we provide services such as outreach presentations for students, student groups, staff, and faculty; consultations on issues of student mental health and campus climate; and professional training, teaching, and supervision for future mental health personnel, consistent with the educational mission of the University.

Location and Contact Information

CAPS is located on the corner of 7th Street and San Fernando Street in the:

Administration Building, Room 201.
Monday through Friday, 8:30 AM to 4:30 PM

**As of Spring semester, 2013 we will be employing a new initial appointment scheduling system. If you would like to be seen, please call 408-924-5910 to schedule an appointment. Your initial appointment will be 40 minutes, which includes 20 minutes needed to fill out necessary paperwork.

CAPS will continue to hold crisis drop-in hours Monday through Wednesday, 9am-4pm; Thursday, 11am - 4pm; and Friday, 10:30am - 2:30pm; and is available to respond to psychological emergencies from 8:30am to 4:30pm.**


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Counseling and Psychological Services
San José State University
One Washington Square
Administration Building, Rm. 201
San José, CA 95192-0035

Phone Numbers:

(408) 924-5910
(408) 924-5933 (fax)



-CAPS cannot guarantee the confidentiality of any electronic message sent through the internet. If privacy is essential or if this is an emergency, please contact us at the number listed above.


We are proudly accredited by the International Association of Counseling Services (IACS), and adhere to the high standards for university and college counseling services. To see a list of accredited centers, click here.

In Case of an Emergency

In Case of an Emergency: If you have an emergency and need immediate assistance during our hours of operation, there is always a staff member available to assist you either on the phone or in person. 

For after-hours emergencies, please call 911. If you live on campus, please call campus police at (408) 924-2222. You may also call our main number (408-924-5910) after hours and press 4 to connect with the after-hours crisis service.

The County Suicide & Crisis Line is also available at (855)278-4204 (Toll-free) (available 24 hours a day, 7 days a week). Or call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255).  Also available 24×7.

In addition, you may send a text for help: Text ANSWER to 839863.  The Crisis Call Center will respond 24/7/365.  They will help get you through it. 

You may also call the After-Hours Advice Nurse regarding medication questions (866) 935-6347.