All products and services procured by SJSU are processed either by purchase order, direct payment or procard. Vendors should not accept requests for products and/or services from SJSU employees without one of the following:

• Purchase Order number
• Direct Payment number
• Presentation of the ProCard

Vendors can build strong relationships with SJSU Buyers by developing the following strategies:

• Refrain from offering gifts or gratuities or anything that could be construed as such.
• Tell us if our specifications for a product can be improved to provide a better performance, a longer-life product and/or lower cost.
• Keep us supplied with your latest catalogs and current prices.
• Keep us informed of your back-order situations, plant closures, impending shortages or strikes.
• Keep us informed of any address and phone number changes.
• Follow through on orders to ensure delivery to us as promised.
• Insure that all shipments are clearly marked with a purchase order number or with the SJSU employee name and department name.
• Include the SJSU Purchase Order number or Direct Payment number on all invoices and correspondence.
• Call ahead for appointments.