Habits of Successful Vendors

Receiving a purchase order from SJSU carries with it the obligation to supply the ordered products and/or services at the agreed upon price, at the promised time and without the need for buyer intervention, renegotiation or continued expediting.

Full performance of contractual obligations will render vendors a favorable evaluation and opportunities for further participation in our purchasing program.

Our expectations:

  • Dependable products and services
  • Delivery as promised
  • Competitive prices
  • No substitutions
  • Good communications
  • Timely resolution of claims
  • Compliance with purchasing, shipping and invoicing procedures