About this page
This page gives you links to more specific information regarding how to use the university's main e-mail systems.
If you are using SJSU Google Gmail
For support please contact your desktop support provider!
If you did not know whether or not you are using SJSU Google Gmail or wish to find out who provides desktop support for you, the SJSU Help Desk can help you.
If you seeking assistance with SJSU IT systems and are contacting SJSU via phone and/or Internet you should go directly to the new SJSU IT Help Desk website.
If you seeking assistance with Canvas, or other distance learning tools, you should go to the SJSU eCampus website.
If none of the above work:
- Call us at (408) 924-2377 during our normal business hours.
- Or, go to our ticket portal and submit an incident ticket into our ticketing system.
- Or, visit us in Clark Hall room 102 during our normal business hours.
Applying for e-mail accounts at SJSU
- SJSU Google Gmail
Information about this system is provided at this Web site.
- Student E-Mail
Currently enrolled students at SJSU, who have paid their fees, are the only people eligible for an SJSU Student E-Mail account. To find out more about SJSU student e-mail accounts, go to this page.
An index of tutorial documentation is maintained here.
E-Mail Web access
Access your e-mail using your Web browser. E-Mail is accessed here. You have to be an SJSU employee or be a current student (not an applicant) to have an SJSU e-mail account.