Prevent Data Breaches

What You Need to Know

A security breach or cyber attack is any incident that results in the unauthorized access of your data, applications, services, networks and/or devices by bypassing the underlying security mechanisms.

A breach can result in the loss or theft of your data or serious or permanent damage to your system.

Breaches are a very serious matter and require immediate attention following a strict protocol.

What You Need to Do

Act Fast!

If you know or suspect a breach has occurred involving your information, immediately contact the  IT Information Security team at security@sjsu.edu or call 408-924-1705. 

The Security Team will help you:

  • Identify and contain the breach
  • Understand the laws and regulations regarding required reporting
  • Assist you in adjusting your procedures to avoid future issues

NOTE: If you in any way feel physically threatened or have a crime to report contact University Police at (408) 924-2222 or police@sjsu.edu.

What Happens if I Don’t Act

Data breaches and cyber attacks can have a massively damaging effect on productivity, data loss, and reputations. Please stay vigilant!

Requirements

Security Breach Notifications (SB 1386 Compliance)

The university's practice is to disclose any breach of system security to all affected individuals (not only California residents as required by law) whose unencrypted Level 1 personal information was, or is reasonably believed to have been, acquired by an unauthorized person.

All individuals (student, faculty, staff, consultant, contractor or any other individual) with access to confidential information are responsible for immediately reporting a security breach. For further information, review the CSU Information Security Responsible Use Policy [pdf].

If it has been determined that unencrypted Level 1 personal information was or is reasonably believed to have been acquired by an unauthorized person due to a security breach, the campus Information Security Office will work with the department to develop an appropriate notification to the affected individuals based on each specific situation.

Support: Need Help or Have Questions

Open a help ticket.

If you in any way feel physically threatened or have a crime to report contact  University Police at 408-924-2222 or police@sjsu.edu.