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Wireless

If I have problems with the wireless network, whom do I call for help?

Call the SJSU Information Technology Support Services (ITSS) Help Desk at (408) 924-2377, or go to the ITSS Help Desk ticket Web portal and create a ticket requesting assistance. The hours this Help Desk is open are here. All wireless support and equipment is local to this campus."

What password or user name do I use to log onto the wireless network?

Please use your SJSUOne password and user name. Information about SJSUOne is on the ITS SJSUOne website.

What areas are covered by the wireless network?

Almost all of SJSU is covered by the SJSU wireless network. Information about the SJSU campus-wide wireless network is here on the ITS Wireless Networks website.

Are guest users of the wireless network able to use the network?

To obtain a guest account please see the information on this webpage.

Are public patrons of the MLK Library able to use the wireless network?

Yes, information on that is maintained at the library's Web site.

Errors and Broken Links?

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