This page gives you general information the university's main e-mail systems. Information about how to apply for a San Jose State University E-mail account is here.
The first step is to determine which type of university e-mail account you have. The quick way to find out is to look at your e-mail address. The best clue to determining this is what immediately follows the "@" sign in your e-mail address.
The types of university wide e-mail accounts are:
Information about the new Google Gmail system is maintained at this Web location. If you do not know if you have a SJSU Google Gmail account, the SJSU ITSS Help Desk can help you:
San Jose State University, through partnership with Microsoft Live Edu, provides a feature-rich, intuitive electronic mail environment to the Student community. Only students may use this e-mail system. Popular features include web and POP3 client access, online file sharing and storage, blogging, Storage, and account pickup and management through SJSU's SJSUOne application.
Every active SJSU Student has an SJSUOne account, the University Technology Services (UTS) Systems Group has also generated a SJSU Student E-Mail address for each active Student.
You may view information about the SJSU Student E-Mail system on the Web at:
Note: this information does not affect official staff/faculty e-mail, or the official staff/faculty address (Firstname.Lastname@sjsu.edu).
SJSU does not, at this time, provide e-mail addresses to students prior to enrollment. It is the official policy and practice for SJSU to use the preferred e-mail address (which may be selected or modified in MySJSU) when communicating to all applicants and students via e-mail. By default, the preferred e-mail for incoming applicants is the self-reported e-mail provided on their CSU Mentor application. In addition, important communication is often sent to applicants and students via MySJSU. Please make sure to check your MySJSU account frequently for new messages.
Some organizational units (departments) at the university provided their own e-mail services at one time. These accounts were replaced at SJSU with SJSU Google Gmail account accounts. If your e-mail address ends in something other than @sjsu.edu or @students.sjsu.edu, these accounts are not supported by this help desk. If you believe you still have an issue involving a SJSU organizational unit's e-mail account, please contact your desktop support team for assistance.
These are pages that provide help and support for applying for and using SJSU e-mail.
This page gives you links to more specific information regarding how to apply for and how to use the university's two main e-mail systems.
An index of tutorial documentation maintained by the San Jose State University Help Desk related to e-mail support. These tutorials provide information on configuring e-mail clients.
Access your SJSU Google Gmail account using your Web browser. This link does not go to e-mail systems that may still be deployed in some SJSU organizational units. Support information is not provided at this link:
If you did not find what you are looking for on this site the SJSU ITSS Help Desk can help you.
We try to keep this and every page in our Website up to date. If you find an error or a broken link we apologize. Please let us know about the error so we can fix it. It would be most helpful if you could copy the URL of the page with the error or broken link, and provide information about where the error or the broken link is in the page. Please do one of the following:
print
email