Support when you need it most.
If you find you’re hitting some “bumps” in your journey at SJSU, a Case Manager can provide direct support and help you find the resources you need to get back on track.
For personal or school-related issues, contact Senior Student Affairs Case Manager Ben Falter
Residential Case Management
For on-campus students who need additional support, review our contacts page
Basic Needs Challenges
For issues related to food, housing, or other unforseen economic crisis, Request Assistance at SJSU Cares
How to Refer
If you’re concerned about a friend or student, fill out a Referral Form
Find More Resources
See our list of campus and community resources for confidential and 24-hour services
What to expect in a meeting
During a case management session, students are encouraged to openly share matters such as personal stress, academic concerns, or social challenges that maybe affecting them. Open dialogue can help both work together to identify next steps.
How to refer someone in need
If you’re concerned about a friend or student, you can submit a BIT Referral Form or a Request for Assistance from SJSU Cares. And you can always refer yourself whenever you feel you need some extra support.