The SJSUOne account system is developed and maintained by Information Technology Support (ITS) Computing Systems. This system enables you to connect to e-mail, MySJSU, the wireless network and a growing list of SJSU web-based applications. Accounts are available to all SJSU employees and students. The SJSU Information Technology Support Services (ITSS) Help Desk is one of several organizational units that supports SJSUOne.

Account Management

Follow this link to account management to log onto and manage your SJSUOne account.

Activate your SJSUOne account

First time users follow this link to activate your SJSUOne account in the ITS website.

Expired SJSUOne Passwords

Information on what to do when your password expires is found on our Expired Passwords page in the ITS website.

Related Links:

• For more information and guidelines on SJSUOne go to our SJSUOne page.
• The application can be filled out on-line.
• Answers to frequently asked questions can be found on our (FAQ) page.
• Links to other information regarding SJSUOne.

Errors and Broken Links?

We try to keep this and every page in our Website up to date. If you find an error or a broken link we apologize. Please let us know about the error so we can fix it. It would be most helpful if you could copy the URL of the page with the error or broken link, and provide information about where the error or the broken link is in the page. Please do one of the following:

• Call us at (408) 924-2377 during our normal business hours.
• Or, go to our ticket portal and submit an incident ticket into our ticketing system.
• Or, visit us in Clark Hall room 102 during our normal business hours.