IT Support Services

ITSS Homepage

As part of the Department of Academic Technology, Information Technology Support Services (ITSS) is the primary technical support resource for SJSU students, staff, and faculty for questions and problems relating to information technology and computing.

ITSS comprises of a Desktop Support group and the ITSS Help Desk, both of which assist users in troubleshooting problems with operating systems, software/hardware conflicts, and with configuring and making use of selected desktop software packages.

Resources & Services

ITSS Business Hours

  • Monday - Friday: 9AM - 5PM
  • Saturday & Sunday: Closed

ITSS Help Desk Office Hours

  • Monday - Thursday: 8AM - 9:45PM
  • Friday: 8AM - 4:45PM
  • Saturday & Sunday: Closed