ITSS Staff




Chris Laxton

Senior Director of Academic Technology

Information Technology Services Support Staff:

Jason Ferguson
Information Technology Consultant

Support List:

  • Academic Technology Video Streaming and Media Storage Services
  • Emerging Technologies Projects

Susan Huang
Information Technology Consultant for The College of Social Sciences and The Office of the Provost.

Support List:

  • Academic Budgets
  • Creative Arts
  • Comparative Religious Studies
  • Student Academic Success Services

Kevin Iocca
Information Technology Consultant for The College of Applied Sciences and Arts

Support List:

  • Aerospace Studies
  • The College of Applied Sciences and Arts Dean's Office
  • Department of Health Science and Recreation
  • Hospitality Management
  • Department of Justice Studies
  • Department of Kinesiology
  • Military Science
  • Nutrition, Food Science, and Packaging
  • Department of Occupational Therapy
  • School of Journalism and Mass Communications
  • School of Nursing
  • School of Social Work

Matthew Loo

Information Technology Consultant for The College of Humanities & the Arts

Support List:

  • The College of Humanities Dean's Office
  • English
  • Foreign Languages
  • Humanities
  • Liberal Studies Program
  • Linguistics
  • Philosophy
  • Urban Planning

Klaus Trilck
Information Technology Consultant for the Incubator Classroom

Support List:

  • Incubator Classroom Technology
  • Incubator Conference Room Technology

Zhi-Xue Xu
Information Technology Consultant for Academic Technology

Support List:

  • Academic Technology Network (ATN)
  • Center for Faculty Development (CFD)
  • Media Production and Delivery
  • Media Services
  • Photographic Services
  • Video Services
  • Web Services Unit


Social Sciences

First Tier Support: Alan Leventhal
Second Tier Support: Susan Huang

Support List:

  • Area Studies Minor
  • African-American Studies Program
  • Asian American Studies
  • Anthropology
  • Center for Development of Recycling
  • Center for Geographic Education
  • Geography
  • Communication Studies
  • Dean's Office
  • Economics
  • Enviromental Studies
  • History
  • Jewish Studies Program
  • Master of Public Administration
  • Mexican American Studies
  • Political Science
  • Psychology
  • Social Science Department
  • Social Science Program
  • Sociology
  • Sourisseau Academy
  • Women Studies Program

Student Assistants:

  • Jeff Li
  • Steven Lien
  • Sai Vivek Basati

Academic Technology Computer Center

Alfred Eclipse

Klaus Trilck

IT Consultants for the Academic Technology Computer Center

Student, Staff and Faculty Services

  • Desktop Troubleshooting
  • SJSUOne Account Resets
  • SJSUOne Account Requests
  • Wireless Account Requests
  • Wireless Troubleshooting (this is now completely handled by Comcast)
  • iSupport Trouble Ticket Routing