Catheryn Cheal

Associate Vice President of Academic Technology

Chris Laxton

Director of Academic Technology

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Information Technology Services Support Staff:

Jason Ferguson
Technology Support Coordinator for Student Academic Support Services and
The Office of the Provost.

Support List:

• Academic Technology Video Streaming and Media Storage Services
• Emerging Technologies Projects
• The Office of the Provost
• Student Academic Support Services

Klaus Trilck
IT Consultant for the Incubator Classroom

Support List:

• Incubator Classroom Technology
• Incubator Conference Room Technology

 

Zhi-Xue Xu
IT Consultant for Academic Technology

Support List:

• Academic Technology Network (ATN)
• Center for Faculty Development (CFD)
• Media Production and Delivery
• Media Services
• Photographic Services
• Video Services
• Web Services Unit

Kevin Iocca
IT Consultant for The College of Applied Sciences and Arts

Support List:

• Aerospace
• The College of Applied Sciences and Arts Dean's Office
• Gerontology
• Health Professions
• Health Science
• Hospitality Management
• Justice Studies
• Kinesiology
• Military Science
• Nutrition and Food Science
• Occupational Therapy
• Recreation and Leisure Studies
• School of Journalism and Mass Communication
• School of Library and Information Sciences
• School of Nursing
• School of Social Work

Susan Huang
IT Consultant for The College of Social Sciences

Support List:

• Academic Budgets
• Creative Arts
• Comparative Religious Studies
• Dance
• Music

 

Matthew Loo

IT Consultant for The College of Humanities & the Arts

Support List:

• The College of Humanities Dean's Office
• English
• Foreign Languages
• Humanities Department
• Humanities
• Liberal Studies
• Linguistics
• Philosophy
• Urban Planning

Social Sciences

First Tier Support: Alan Leventhal
Second Tier Support: Susan Huang

Support List:

• Area Studies Minor
• African-American Studies Program
• Asian American Studies
• Anthropology
• Center for Development of Recycling
• Center for Geographic Education
• Geography
• Communication Studies
• Dean's Office
• EARMARC
• Economics
• Enviromental Studies
• History
• Jewish Studies Program
• Master of Public Administration
• Mexican American Studies
• Political Science
• Psychology
• Social Science Department
• Social Science Program
• Sociology
• Sourisseau Academy
• Urban Planning
• Women Studies Program

Student Assistants:

• Jeff Li
• Wayland Yee
• Brian Wul
• Austin Ying

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University Help Desk

Steve Sloan
Raymond Koc
IT Consultants for the University Help Desk

Student, Staff and Faculty Services

• Desktop Troubleshooting
• SJSUOne Account Resets
• SJSUOne Account Requests
• Wireless Account Requests
• Wireless Troubleshooting (this is now completely handled by Comcast)
• iSupport Trouble Ticket Routing