E-Mail Services

SJSU Faculty and Staff E-Mail services are now provided by Google Apps for Higher Education. Google Apps is replacing on-premises email and calendar systems, saving the University money, and bringing new services never before provided by SJSU. Student E-Mail is currently provided through Microsoft's Windows Live EDU services, however, SJSU plans to roll out Google Apps to students a short time after the faculty and staff have fully adopted the system. For more information about this project, please visit the SJSU Google Apps Implementation page at Information Technology Services.

Web access to your your SJSU Google Apps (Mail and Calendar) account

To log into your SJSU Email account, visit the login screen at SJSU GMail Login. You will be prompted for your SJSUOne account information, which comprises your SJSUOne number and password. If you have not yet activated your SJSUOne account or have forgotten your password, you may visit the SJSUOne page to manage your account.

A basic tutorial on using the Google Mail/Calendar interface on the web is available here --> SJSU Gmail and Calendar Basics

IMAP Client access to your SJSU Google Apps (Mail and Calendar) account

Google provides the ability to access your SJSU Mail and Calendar via an IMAP client, such as Outlook, Thunderbird, or Apple Mail. IMAP access to your SJSU Mail and Calendar is also possible via your mobile phone, including from iPhone and Android models. For information on enabling and configuring IMAP support for your SJSU Google Apps account, visit Google's Gmail Help Page for IMAP. Support for configuring specific IMAP clients can be found on Google's IMAP Client List page.

When configuring your IMAP client, you should enter your account information/email address in the format " firstname.lastname@sjsu.edu".


Training clases for email and calendaring are provided regularly by The Center for Faculty Development in cooperation with ITS. Please check the schedule of events/classes to find the next Gmail training session. Online training resources provided by Google, Lynda.com, and other sources are also available.


Contact the ITSS Help Desk, help@help.sjsu.eduThis e-mail address is being protected from spambots. You need JavaScript enabled to view it to request support.

Support for email is also available through your desktop support technician: