ITSS Staff
Introduction
Information Technology Support Services (ITSS) offer Information Technology Consultants who are a highly qualified team of computer professionals whose mission is to deliver timely, reliable, and expert service to San Jose State University faculty and staff.
ITSS provides on-site technical support, which includes workstation deployment of PC and Mac desktop operating systems, standard productivity software, core business applications, and connections to print services. We also supply logon account creation for secure connections to our domains and network drive space for file sharing. Further, we manage technical projects for your department or college in defining technical needs, requirements, planning, and rolling out of IT solutions.
Below you will find the IT Consultant for the individual
supported departments and/or colleges, Managers, and Associate Vice
President for ITSS.
Associate Vice President:
Mary Jo Gorney-Moreno
Associate Vice President of Academic Technology
ITSS Director:
Chris Laxton
Director of Media Production & Delivery and Interim Director of ITSS
University Help Desk:
Steve Sloan
Venkat Peddada
IT Consultants for Helpdesk
Help Desk Support List
Student Services
- Desktop Troubleshooting
- SJSUOne Account Resets
- SJSUOne Account Requests
- Unix E-mail Account Password Resets
- Unix E-mail Account Requests
- Unix E-mail Troubleshooting
- Wireless Account Requests
- Wireless Troubleshooting (this is now completely handled by Comcast)
Staff and Faculty Services
- Desktop Troubleshooting
- Lotus Notes Account Request
- SJSUOne Account Resets
- SJSUOne Account Requests
- Unix E-mail Account Password Resets
- Unix E-mail Account Requests
- Unix E-mail Troubleshooting
- Wireless Account Requests
- Wireless Troubleshooting (this is now completely handled by Comcast)
ITSS Technical Support for Faculty/Staff:
Leon Nguyen - ITSS Lead
Patrick Wisch
IT Consultants for Office of the President, Academic Affairs Division, and University Advancement Division
Support List:
- Academic Affairs
- Office of the Provost
- Academic Administration and Personnel
- Academic Budget and Planning (formerly IPAR)
- Institutional Research (coming soon)
- Undergraduate Studies
- Center for Service Learning
- Office of the President
- Academic Senate
- Campus Climate
- Director of Compliance (Intercollegiate Athletics)
- University Advancement
- Advancement Services
- Alumni Relations
- Development Office
- Marketing & Communications
- Communications & Publications Office
Trent Tanaka
IT Consultant for Academic Success Center Support List:Jason Ferguson
IT Consultant for Academic Technology
Support List:
- Center for Faculty Development (CFD)
- IT Support Services (ITSS)
- University Helpdesk
- Media Production and Delivery
- Academic Technology Network (ATN)
- Multimedia Production
- Photographic Services
- Television Production
- Video Services
- Media Services
- Web Services Unit
Staff
IT Consultant for The College of Applied Sciences and Arts
Support List:
- Aerospace
- Gerontology
- Health Professions
- Health Science
- Hospitality Management
- Justice Studies
- Kinesiology
- Military Science
- Nutrition and Food Science
- Occupational Therapy
- Recreation and Leisure Studies
- School of Journalism and Mass Communication
- School of Library and Information Sciences
- School of Nursing
- School of Social Work
Susan Huang
IT Consultant for The College of Humanities & the Art and The College of Social Sciences
Support ListHumanities and the Arts:
- English
- Foreign Languages
- Humanities Department
- Comparative Religious Studies
- Creative Arts
- Humanities
- Liberal Studies
- Linguistics
- Music
- Dance
- Philosophy
- School of Art and Design
- Television, Radio, Film, and Theatre
Social Sciences:
First Tier Support: Alan Leventhal
- African-American Studies Program
- Anthropology
- Communication Studies
- Economics
- Enviromental Studies
- Center for Development of Recycling
- Geography
- Center for Geographic Education
- History
- Area Studies Minor
- EARMARC
- Jewish Studies Program
- Sourisseau Academy
- Mexican American Studies
- Political Science
- Master of Public Administration
- Psychology
- Social Science Department
- Asian American Studies
- Social Science Program
- Women Studies Program
- Sociology
- Urban Planning
Student Assistants:
- Hai T. Nguyen
- Quang To
- Khanh To
- Danh Nguyen
Last updated on March 6, 2008. Maintained by Web Master
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