Services

Enrollment Management provides services and resources to help you through the process of getting admitted, enrolling in classes, and graduating from San José State University. Housed inside the Student Services Center at the north tip of campus, the university unit consists of numerous departments that provide a variety of services to help you reach your academic goals. Department staff helps current and incoming students:

  • tour the campus
  • apply for admission 
  • register and pay for classes
  • pursue scholarships and loans
  • develop study skills to be successful in the classroom 
  • testing services 

Virtual Services 

Services provided by Enrollment Management are available online and in-person. Please visit the department webpage below for more details on our modified service delivery options.  

Departments

Part of SJSU’s Student Affairs Division, Enrollment Management includes the following departments: 

Academic Advising & Retention Services

Academic Advising and Retention Services (AARS) provides general advising assistance for students to ensure they select the classes they need to earn their degree and graduate, and processes all drop and withdrawal petitions for undergraduates.

Enrollment Management Technical Implementation & Communication

Enrollment Management Technical Implementation & Communication (EMTIC) develops and implements communication and technical solutions in support of student success, from application through graduation.

Financial Aid & Scholarship

The Financial Aid and Scholarship Office assists students in applying for and receiving federal, state, and university aid to help pay for their college education at SJSU.

Peer Connections

Peer Connections provides a variety of academic support through learning assistants, mentors, tutors, supplemental instructions, and workshops.

Registrar

The Office of the Registrar is responsible for registration, grades, verification of enrollment and degree, official transcripts, residency determinations, reinstatement, undergraduate graduation (which includes diplomas), visitor/concurrent enrollment, Step-to-College, cross-enrollment, document imaging, and FERPA Compliance. 

Student-Athlete Success Services 

Student-Athlete Success Services provides academic planning and study skills education for student-athletes at SJSU to ensure that they maintain NCAA eligibility and graduate.

Testing

The Testing Office provides testing-related services in support of the educational development and success of students. 

Undergraduate Admissions & Outreach

The Office of Admissions and Outreach assists students through the application and admission processes so that they can become a student at SJSU.