Contacting Departments
The services provided in the Student Services Center (SSC) are available in a mix of modalities for students who need assistance. Below is information on how to contact each department in the SSC virtually and in-person. To join the queue (line) for any type of services, please use QLess.
Department |
Contact |
Phone |
Hours |
LiveChat |
| ASPIRE/McNair |
ASPIRE: Email: McNair: Email: |
408-924-2540 |
In person: Monday - Thursday: 9:00 am - 4:00 pm Friday: 9:00 am - 3:00 pm
Virtual Drop-Ins (Join the line via QLess): Monday - Thursday: 9:00 am - 4:00 pm Friday: 9:00 am - 3:00 pm |
|
| Bursar’s Office |
General questions: Cashier questions: SJSU ID questions: |
Monday - Friday: 9:00 am - 4:00 pm 408-924-1601 |
In person (Join the line via QLess): Monday - Thursday: 8:15 am - 4:30 pm Friday: 9:00 am - 4:30 pm |
Monday and Wednesday: 1:00 pm - 3:00 pm Tuesday and Thursday: 7:30 am - 10:00 am Friday: 9:00 am - 12:00 pm |
| Financial Aid & Scholarship Office |
Email: |
Monday - Friday: 8:15 am - 4:45 pm 408-283-7500 |
In person (Join the line via QLess): Monday - Friday: 9:00 am - 4:00 pm Virtual Drop-Ins (Join the line via QLess): Friday: 10:00 am - 3:00 pm |
Monday - Friday: 12:00 pm - 4:00 pm |
|
Graduate Admissions & Program Evaluations |
Staff: Admissions: Current Students: graduate@sjsu.edu
|
408-283-7500 (press 1 for Admissions) |
Monday - Thursday: 8:15 am - 4:45 pm Friday: 9:00 am - 4:30 pm In-person walk-ins at Window G in the Student Services Center |
Monday - Friday: 9:00 am - 12:00 pm & 2:00 pm - 4:00 pm
|
| New Student and Family Programs |
Freshman: Transfer: Parents/Family: mystudentis@sjsu.edu All other inquiries: |
408-924-5972 |
Monday - Friday: 9:00 am - 4:00 pm |
Monday - Friday: 9:00 am - 12:00 pm & 1:00 pm - 4:00 pm |
| Office of the Registrar |
Staff: sjsu.edu/registrar/about-us/staff.php
General: Completed forms:
|
Monday - Friday: 9:00 am - 4:00 pm 408-283-7500 |
In person (Join the line via QLess): Monday - Thursday: 8:15 am - 4:45 pm Friday: 9:00 pm - 4:30 pm In-person walk-ins at Window R in the Student Services Center |
Monday - Friday: 2:00 pm - 3:00 pm |
| Peer Connections |
Email: |
408-924-2587 |
Monday - Wednesday: 9:00 am - 5:00 pm Thursday - Friday: 9:00 am - 4:00 pm In-person and virtual tutoring and mentoring appointments are available. Schedules vary by subject/service. Some night and weekend times are available. Please visit sjsu.edu/peerconnections/about/appointment.php to learn about making an appointment. If students have Supplemental Instruction sessions, those will be communicated in the classes with SI Leaders. Study Hall space is available in the Peer Connections space. Please enter through the side door on San Fernando Street. |
|
| Student Outreach and Recruitment |
Email: |
408-924-2564 |
In person (Join the line via QLess) drop in counseling hours: Monday - Friday: 9:00 am - 4:30 pm
Virtual Front Desk (at sjsu.edu/soar): Monday & Friday: 1:00 pm - 4:30 pm Tuesday - Thursday: 9:00 am to 12:00 pm & 1:00 pm - 4:30 pm Welcome Center: 9:00 am - 4:30 pm |
|
| Undergraduate Admissions |
Email: |
408-283-7500 (press 1 for Admissions) |
In person (Join the line via QLess): Monday - Thursday: 8:15 am - 4:45 pm Friday: 9:00 am - 4:30 pm Virtual Drop-ins (Join the line via QLess): Monday, Wednesday, and Thursday: 10:00 am - 2:00 pm |
Monday - Friday: 9:00 am - 12:00 pm & 2:00 pm - 4:00 pm |
