Contacting Departments
Due to the County of Santa Clara shelter in place order, the Student Services Center (where most of the Enrollment Management services are offered) is closed. But the services provided in the Student Services Center (SSC) are available online for students who need assistance. Below is information on how to contact each department in the SSC virtually, ensuring safe distancing.
Department |
Contact |
Phone |
Hours |
LiveChat |
| Academic Advising & Retention Services |
General questions/
|
Monday - Friday |
Monday - Thursday
Friday |
|
| ASPIRE/McNair | 408-924-2540 |
Monday - Friday |
||
| Bursar’s Office |
General questions: Cashier questions: SJSU ID questions: |
408-924-1601 |
Monday - Friday |
Monday - Thursday
Friday |
| Financial Aid & Scholarship Office |
sjsu.edu/faso |
408-283-7500 | Monday - Friday 9:00am - 4:00pm | Monday - Friday 10:00am - 3:00pm |
|
Graduate Admissions & Program Evaluations |
Staff: Admissions: Current Students: graduate@sjsu.edu
|
408-283-7500 (press 1 for Admissions) |
Monday - Friday |
Monday - Thursday 9:00 am - noon | 2:00 - 4:00pm
Friday |
| New Student and Family Programs |
Freshmen: Transfer: Parents/Family: mystudentis@sjsu.edu |
Monday - Friday 9:00am - 5:00pm |
Monday - Friday 9:00am - Noon | |
|
| Office of the Registrar |
Staff: sjsu.edu/registrar/about-us/staff.php
General: Completed forms:
|
408-283-7500 | Monday - Friday 9:00am - 4:00pm | Monday - Friday 9:00am - 4:00pm |
| Peer Connections | 408-924-2587 | Monday - Friday 8:30am - 4:30pm | ||
| Student Outreach and Recruitment |
Monday - Friday 9:00am-12:00pm |
|||
| Undergraduate Admissions | 408-283-7500 (press 1 for Admissions) |
Monday-Friday |
Monday - Thursday 9:00am - noon |
Friday |
