Contact Us

helpful staff

If you have a pressing question or need guidance on financial assistance, making payments, we have resources designed to help you. And if you can't find the answers you need, please don't hesitate to reach out to us directly.

We are located in the Student Services Center (SSC), on the corner of 9th and San Fernando Street.

The SSC has implemented an online queue management system. To speak with a Bursar's Office staff member in person, simply join the queue using your mobile device or laptop. Provide your name and other relevant information, select the department you wish to visit and submit your request. You can choose to be notified by text when it is time to head over to the Bursar's Office.

Phone: 408-924-1601
Monday - Friday
9:00 a.m. - 4:00 p.m.

Live Chat:
ChatBot available for questions 24/7


In Person: Join the Queue
Monday - Friday
8:00 a.m. - 5:00 p.m.  

Student Accounts

Get answers to your questions about payments, and submit documents for short-term loans, Stop Payment forms and more.

Go to Student Accounts Page

Get Your Replacement SJSU ID

If you need to replace your Student ID, we're here to help. Here's what you need to know about getting a new SJSU ID.

How to Replace Your SJSU ID 

Campus Department Services

We offer a variety services for campus departments, such as our eMarket online storefronts, Cashier Banking operations, in addition to other informational documents and forms.

Find Information About Our Services for Campus Departments