COVID-19 and Mpox

Visit the Health Advisories website for the latest vaccination and mask information and to Report a Case.

Frequently Asked Questions

We hope these frequently asked questions are helpful to you. If you have additional questions, please contact us at bursar@sjsu.edu.

Bursar's Office

Contact Us

Urgent inquiries:
Phone: 408-924-1601
Monday - Friday 9:00 a.m. - 4:00 p.m.

Live Chat:
Mondays and Wednesdays
1:00 - 3:00 p.m.
Tuesdays and Thursdays 7:30 - 10:00 a.m.
Fridays 9:00 am - 12:00 noon

Non-urgent inquiries:
Email: bursar@sjsu.edu
Response time is one to three business days.

Depository Box:
Deposits can be placed in the depository box at the Student Services Center and is located to the right of the main doors.

Visit Office

Student Services Center
9th and San Fernando St
San José, CA 95192-0138

To talk to a Bursar’s Office staff member in person, join the queue online. You can choose to be notified by text as your turn approaches.

Monday - Thursday
8:15 a.m. - 4:30 p.m.
Friday
9:00 a.m. - 4:30 p.m.