Student ID (Tower) Card FAQs

• Where do I get a Tower Card ?

  • Tower cards are available at the Tower Card window 6 through 9 located in the Student Services Center. Present your valid State Driver's License, DMV State ID, Passport, or other government-issued photo ID, at any Tower Card Window. A plastic cardholder will be issued to hold your Tower Card. For transit information, visit Associated Students.

• How much does a Tower Card cost?

  • The first Tower Card is free, except for Open University and Special Session students. Open University and Special Session students may purchase a Tower ID Card for $5 only if they have paid the Student Association Fee. If your Tower Card is lost, stolen or damaged, replacement cost is $5. Payment for the Tower Card fee is cash only. 

• Where do I report a lost/stolen Tower Card?

  • Contact the Bursar's Office by e-mail at bursar@sjsu.edu or by phone at 408-924-1601 or in person at the Tower Card windows located in the Student Services Center.

• How and when will I get my Eco Pass Clipper Card? 

  • Matriculated SJSU students who pay the semester campus fees receive a Clipper Card pre-loaded with the Eco Pass. The SJSU Tower Card ID is required to receive and use the Eco Pass Clipper card. For more information see Eco Pass Clipper Overview.

• What are Gold Points? 

  • Spartan Gold Points are pre-deposited dollars in your individual account, which enable you to purchase various goods and services on campus. These points are accessed with your SJSU Tower Card.

• How do I get Gold Points?

  • You may activate your account several ways:

    1. Log in to Gold Points

    2. Visit the Tower Card windows in the Student Services Center (SSC)

    3. Call 408-924-1885 to get information

    4. Use the add-value stations the Dr. Martin Luther King Jr. Library (cash only).

• Where can I use my Gold Points?

  • You can use your Gold Points account to pay for purchases in:

    1. Spartan Bookstore

    2. All retail dining facilities

    3. Dr. Martin Luther King Jr. Library Café

    4. Public-use printers in the Dr. Martin Luther King Jr. Library

    Additionally, you must use your Gold Points account (no cash) to pay for public-use printers in certain computer labs across campus.