Complainant Support

Discrimination, harassment and/or retaliation based on any protected status, which includes sex-based misconduct, will not be tolerated by the university.

We, in the Office for Title IX and Equal Opportunity, are here to support and guide anyone who has experienced discrimination or harassment, sexual harassment or assault, dating or domestic violence, stalking, or related retaliation. We are available to meet at any time that is convenient to you should you have questions about our office, your rights, supportive resources, and available options.

Contacting us for support and options will not automatically trigger an investigation or disciplinary process. We will discretely offer you information about available supportive measures like academic and safety accommodations that may help you get back to thriving in your learning or working environments.

We can also connect you to other on campus resources depending on your specific needs. Please know that we will not alert the alleged offender (“Respondent”) without your knowledge or permission should you contact our office for support.

For more information about supportive measures, please visit Our Services page.

For more information about the resolution processes and what to expect, please visit the Resolution Processes page.

For more information about the resources offered on and off-campus, please visit the Get Help page.

The Campus Survivor Advocate 

If you have experienced discrimination or harassment based on sex or gender, sexual harassment or assault, dating or domestic violence, stalking, or related retaliation, you may contact: 

Selena Hernández, M.A.
Student Wellness Center, 300B
Phone: 408-924-7300

SJSU’s Campus Survivor Advocate is a confidential resource - you can discuss what happened with her without notifying the Office for Title IX and Equal Opportunity or law enforcement. The Campus Survivor Advocate is available to review your rights and options as a survivor of sexual assault, sexual harassment, dating/domestic violence, or stalking. Whether you want information or assistance with reporting the incident, or if you need access to academic intervention or other resources, you can meet with the advocate to review all of your rights and options available on and off campus.

Other Campus Resource Offices for Complainants

There are on campus resources to provide support services to complainants. They are as follows:

Student Wellness Center

The Student Wellness Center is home to your health, counseling, and well-being needs at SJSU. To make an appointment, call (408) 924-5678 or view your options on the Student Wellness Center Patient Portal.

Counseling & Psychological Services (CAPS) (Students)

CAPS provides short-term and crisis counseling services to students at SJSU. This resource is available to both Complainants and Respondents, as well as witnesses involved in any investigation or other grievance process.

For more information regarding services, visit the SJSU Counseling website.
To request an appointment, please call 408-924-5910, or email

LifeMatters® by Empathia (Employees)

San José State University’s confidential Employee Assistance Program (EAP), is dedicated to employee well-being. From emotional and family counseling to providing geriatric care management, LifeMatters® offers both online and in-person support.
Visit LifeMatters® online for more information. Password: SPARTANS
To speak to someone from LifeMatters® confidentially, call 800-367-7474.
Visit Counseling for Faculty and Staff for personal consultations.